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|Destination Airport||Humberto Delgado|
|Airlines Serving||Aegean, Aer Lingus, Air Algerie, Air France, Air Malta, Alitalia, Austrian Airlines, British Airways, Brussels Airlines, Eurowings, Iberia, KLM, Lufthansa, Swiss International Air Lines, TAP Portugal, Turkish Airlines|
Everything was fine except all employees seemed to be running behind
No lounge facility for transit passengers without exiting security area
I don’t like being woken up for the food service. If I’m asleep, let me sleep!
Seats looked great but uncomfortable
The aircraft is very clean
Very hospitable service crew
The plane was late but that was more a Heathrow problem.
Delay at Heathrow due to problems at Lisbon was poor. Especially as told 15 minutes that turned out be 50 minutes. Leg space not enough when someone put the seat back. Staff were polite and gave good service though.
Being from America and living in the UK we really like the whole process at the airport and boarding the plane ! British Airways does it right