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|Origin Airport||O'Hare Intl.|
|Destination Airport||Franz Josef Strauss Intl.|
|Airlines Serving||Aer Lingus, Air Canada, Air France, Alitalia, American Airlines, Austrian Airlines, British Airways, Brussels Airlines, Delta, Finnair, Iberia, Icelandair, KLM, LOT-Polish Airlines, Lufthansa, SAS, Swiss International Air Lines, TAP Portugal, Turkish Airlines, United|
Order transportation to our hotel and they never showed up. Paid 91.09 and got nothing. Disappointed with how that turned out.
All was good but seats uncomfortable
The WiFi did not work the entire flight and the seats were EXTREMELY small. They would not let us upgrade due to it being booked on Wxpedia.
The gut at the desk at O'Hare was grumpy . I went up to ask him a question and he never even acknowledged me, even though I stood there quietly and waited for him to finish what he was doing and did not interrupt him like some people did. He just walked away and ignored me as if I weren't even standing there to ask him anything. I just gave up eventually.
Positive experience for such a long flight. Thank you!
Overall good nothing out of the usual for an 8 hour flight
Lufthansa does a good job!
Overall service received including customer service is excellent.