达尔马提亚便宜度假套票

首先，地理位置不錯。但酒店所提及有洗衣設施並不存在，另外就是會員禮遇酒店並沒有提供。

Very patient service, pretty clean room, quiet sea view picture

Rude front desk staff. Would not stay there again.

During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience. Unfortunately, nearly every interaction fell short: examples: - At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight - At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it. - A pre-booked dinner request at their restaurant was ignored, - The spa had workers painting outside the sauna. - Even room service ignored dietary requests While one-off mistakes can be understood, what truly stood out was the pattern. After the first slip-up, I would have expected greater care in the next interactions—especially for a high-tier booking. Instead, once they slipped, they kept slipping. I’ve had high-end stays where the premium was worth it—this definitely wasn’t. While the “hardware” (the property itself) was decent (on the older side), the service fundamentals were simply missing: causing us to waste significant time and energy that would otherwise be spent relaxing and having a good time. While two staff members (Alexa & Hasena) stood out positively (more to put out fires rather than to prevent them), overall, it felt more mass-market than luxury. I cannot recommend it at this price point certainly for their top tier suites. Only consider if you're not looking for good service as an important factor

Very patient service, pretty clean room, quiet sea view picture

During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience. Unfortunately, nearly every interaction fell short: examples: - At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight - At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it. - A pre-booked dinner request at their restaurant was ignored, - The spa had workers painting outside the sauna. - Even room service ignored dietary requests While one-off mistakes can be understood, what truly stood out was the pattern. After the first slip-up, I would have expected greater care in the next interactions—especially for a high-tier booking. Instead, once they slipped, they kept slipping. I’ve had high-end stays where the premium was worth it—this definitely wasn’t. While the “hardware” (the property itself) was decent (on the older side), the service fundamentals were simply missing: causing us to waste significant time and energy that would otherwise be spent relaxing and having a good time. While two staff members (Alexa & Hasena) stood out positively (more to put out fires rather than to prevent them), overall, it felt more mass-market than luxury. I cannot recommend it at this price point certainly for their top tier suites. Only consider if you're not looking for good service as an important factor

首先，地理位置不錯。但酒店所提及有洗衣設施並不存在，另外就是會員禮遇酒店並沒有提供。

During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience. Unfortunately, nearly every interaction fell short: examples: - At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight - At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it. - A pre-booked dinner request at their restaurant was ignored, - The spa had workers painting outside the sauna. - Even room service ignored dietary requests While one-off mistakes can be understood, what truly stood out was the pattern. After the first slip-up, I would have expected greater care in the next interactions—especially for a high-tier booking. Instead, once they slipped, they kept slipping. I’ve had high-end stays where the premium was worth it—this definitely wasn’t. While the “hardware” (the property itself) was decent (on the older side), the service fundamentals were simply missing: causing us to waste significant time and energy that would otherwise be spent relaxing and having a good time. While two staff members (Alexa & Hasena) stood out positively (more to put out fires rather than to prevent them), overall, it felt more mass-market than luxury. I cannot recommend it at this price point certainly for their top tier suites. Only consider if you're not looking for good service as an important factor