North Central Texas Cheap Vacations

Very inflexible. Had a late flight and asked to use the gym after check out. This was impossible due to hotel policy. I asked to buy late check out, but the late check outs where sold out. Turned out to be an unsolvable problem.

Everything was great! We will come back!

Very inflexible. Had a late flight and asked to use the gym after check out. This was impossible due to hotel policy. I asked to buy late check out, but the late check outs where sold out. Turned out to be an unsolvable problem.

Everything was great! We will come back!

This was by far the worst experience I’ve ever had staying in any motel or hotel . I was booked in room 158 which had no lightbulbs , over 20 roaches big and small, and had mildew/ black mold on the ceiling and walls in the bathroom all over . I had to “prove” to them that my room was like that just so I could get a room change . The maintenance didn’t clean my room not a single time . I have an autoimmune disease and was sent to the hospital for staying here for 3 nights from October 19th to October 22nd because I was breathing in black mold and God knows what else. I just got discharged from the hospital today after being on steroids and antibiotics because my condition got so much worse staying at this establishment. When I got back I requested an extension or refund since I booked October 22nd to October 25th but didn’t stay a single night . Then I was threatened and harassed by the front receptionist and the property manager Tony and told to leave the property today October 24th , I got told that they were gonna call his people to handle me and it got to the point I called the police to which they told me this is a regular occurrence at this motel and they are actually having a city council November 17th to get the place closed down to which I will be attending with my evidence and case number with a witness that was there the first night I arrived who saw everything and felt disgusted dropping me off there. They refused my refund and lied to hotels.com saying denied

Omelets were good

A Unique Hotel Full of Personality! The Lorenzo Hotel is definitely one of the most unique hotels we've ever stayed in! From the moment you walk through the doors, there's something interesting to look at around every corner. The artwork, colorful decor, and quirky design give this hotel a personality all its own. We stayed here while attending a market in Dallas, and the hotel itself became part of our experience. It's definitely not your typical cookie-cutter hotel, and that's what makes it so memorable. The food at the hotel restaurant was very good, and we really enjoyed our meals there! The restaurant staff did seem a little confused or unsure of things at times, which made us wonder if perhaps some were new. Regardless, everyone was friendly, approachable, and always willing to help whenever we had a question or needed something. We appreciated their positive attitudes and willingness to assist. Overall, the Lorenzo is a memorable place to stay. If you appreciate creativity, bold design, and a hotel that's a little outside the ordinary, it's definitely worth experiencing!