North Coast Cheap Vacations

Bluebay Villas is a nice resort in POP. Negative: When we got there the personnel could have been more amicable. Also we booked three rooms and on the third day and the administration sent us a letter stating that we needed to move from our rooms basically because they needed to do some repairs which I didn't buy it. I refused and told them we were willing to give our rooms but asked for full refund. After that we were got to keep our rooms. We went there to relax not to stress ourselves. Also, the rooms need to be upgraded. Which others guests have mentioned. Positive: The rooms and bedding are kept very clean. AC work perfect. Food was very decent especially the chinese restaurant, The team there was excelente. Thanks guys. Overall the property is very nice. I will return to Bluebay. "Please unless is an emergency do not tell people that goes there to relax to move from their rooms with no explanation." The restaurant at the beach serve decent food . The Property is very nice.

este resort es muy pequeño poca actividades lo unico que me gusto fue la comida muy buena. la cama muy dura y muy incomoda. el aire exelente no paguen el VIP. no vale la pena si pagan poreso botaran su dinero todo es lo mismo

Within the first 24hr of our stay, we experienced a number of issues which ultimately resulted in us leaving after one night (booked for 4 nights). - the day before checking in, we received a message stating that the property was trying to charge our card for the whole booking even though we had already booked and paid in full through Expedia. Luckily the bank rejected the payment and we resolved the issue with the property. -upon arrival, we noticed a lot of damage to the room. looks like water damage, missing lights, fans not working and door handles falling off. - we were locked out 2x times on our first day. The property uses an app that creates a code on the lock. This didn’t work the first time and WAS CONFIRMED TO BE MALFUNCTIONING and needed to be re programmed. The 2nd time we were locked out at 9:30pm at night. There is no front desk worker however there was a maintenance person who was eventually able to let us in. This was stressful. - that same night there was a big party above us and went on until 3am. My wife and I didn’t sleep much that night. - due to these two issues on the first night we decided to leave and request a refund. The property denied it however said, if they could recoup their money from the party people above us through their security deposit, they would refund us. They never did but offered us 100$ for the inconvenience which we never received. Will never book a Kristy Collection property again after being treated this bad.

este resort es muy pequeño poca actividades lo unico que me gusto fue la comida muy buena. la cama muy dura y muy incomoda. el aire exelente no paguen el VIP. no vale la pena si pagan poreso botaran su dinero todo es lo mismo

Bluebay Villas is a nice resort in POP. Negative: When we got there the personnel could have been more amicable. Also we booked three rooms and on the third day and the administration sent us a letter stating that we needed to move from our rooms basically because they needed to do some repairs which I didn't buy it. I refused and told them we were willing to give our rooms but asked for full refund. After that we were got to keep our rooms. We went there to relax not to stress ourselves. Also, the rooms need to be upgraded. Which others guests have mentioned. Positive: The rooms and bedding are kept very clean. AC work perfect. Food was very decent especially the chinese restaurant, The team there was excelente. Thanks guys. Overall the property is very nice. I will return to Bluebay. "Please unless is an emergency do not tell people that goes there to relax to move from their rooms with no explanation." The restaurant at the beach serve decent food . The Property is very nice.

este resort es muy pequeño poca actividades lo unico que me gusto fue la comida muy buena. la cama muy dura y muy incomoda. el aire exelente no paguen el VIP. no vale la pena si pagan poreso botaran su dinero todo es lo mismo

We stayed for a few days here, the staff was amazing and food quality was better than other resorts I'd visited. I traveled here with my family and they really enjoyed the pool and the bed at the beach. Just one minor complain, they really need to stay on top of cleaning the pool. Aside from that, amazing time!