Vacaciones con niños en Pensilvania

Excellent as always, never disappoint. I checked in Sunday 10, 2026 at 9:20PM approximately and I don't remember the name of the front desk lady (sorry!) but I like to commend her for the kind and professional attention during my check in process when the virtual credit card did not go thru (it was not her fault or mine), I called Expedia and she handle everything with them over the phone, and I was able to check in with no issue. I have been an Expedia member for more than years now and she is definitely top level professional, customer service oriented. If someone have a chance, please get back with her and let her know.

Me gusto la amabilidad de todo el personal, la limpieza y lo cercano al estadio de los Steelers. No me gustó que subieron mucho el precio. Volvería a ir.

El hotel es espectacular, queda muy cerca de varias atracciones, muy limpio y hermoso

The room was great!! Very comfortable and spacious. I rated 4 stars because we had a problem with housekeeping, the first 3 days of our 8 night stay were great.but then they stopped cleaning out our room at all, even when I called specifically to ask for housekeeping service and went to the front desk to talk to the receptionist and ask for it. The housekeeping manager in a very bad attitude telling us that we had opted out of housekeeping ( which was a lie ) and that the front desk passed my request but didn’t had the time to make up the room. We didn’t even had toilet paper!!! The hotel is really beautiful and centrally located but I did not enjoy my final days for that matter. I talked to the hotel manager and was helpful but the housekeeping manager really rude with us. It is a shame that the hotel is very nice and all the employees very nice to us but the problem with the housekeeping issue made us not to enjoy our stay as we should have.

Excellent as always, never disappoint. I checked in Sunday 10, 2026 at 9:20PM approximately and I don't remember the name of the front desk lady (sorry!) but I like to commend her for the kind and professional attention during my check in process when the virtual credit card did not go thru (it was not her fault or mine), I called Expedia and she handle everything with them over the phone, and I was able to check in with no issue. I have been an Expedia member for more than years now and she is definitely top level professional, customer service oriented. If someone have a chance, please get back with her and let her know.

The room was great!! Very comfortable and spacious. I rated 4 stars because we had a problem with housekeeping, the first 3 days of our 8 night stay were great.but then they stopped cleaning out our room at all, even when I called specifically to ask for housekeeping service and went to the front desk to talk to the receptionist and ask for it. The housekeeping manager in a very bad attitude telling us that we had opted out of housekeeping ( which was a lie ) and that the front desk passed my request but didn’t had the time to make up the room. We didn’t even had toilet paper!!! The hotel is really beautiful and centrally located but I did not enjoy my final days for that matter. I talked to the hotel manager and was helpful but the housekeeping manager really rude with us. It is a shame that the hotel is very nice and all the employees very nice to us but the problem with the housekeeping issue made us not to enjoy our stay as we should have.

El hotel es espectacular, queda muy cerca de varias atracciones, muy limpio y hermoso

Excellent as always, never disappoint. I checked in Sunday 10, 2026 at 9:20PM approximately and I don't remember the name of the front desk lady (sorry!) but I like to commend her for the kind and professional attention during my check in process when the virtual credit card did not go thru (it was not her fault or mine), I called Expedia and she handle everything with them over the phone, and I was able to check in with no issue. I have been an Expedia member for more than years now and she is definitely top level professional, customer service oriented. If someone have a chance, please get back with her and let her know.

The room was great!! Very comfortable and spacious. I rated 4 stars because we had a problem with housekeeping, the first 3 days of our 8 night stay were great.but then they stopped cleaning out our room at all, even when I called specifically to ask for housekeeping service and went to the front desk to talk to the receptionist and ask for it. The housekeeping manager in a very bad attitude telling us that we had opted out of housekeeping ( which was a lie ) and that the front desk passed my request but didn’t had the time to make up the room. We didn’t even had toilet paper!!! The hotel is really beautiful and centrally located but I did not enjoy my final days for that matter. I talked to the hotel manager and was helpful but the housekeeping manager really rude with us. It is a shame that the hotel is very nice and all the employees very nice to us but the problem with the housekeeping issue made us not to enjoy our stay as we should have.

Excelente Hotel 20/10