The Moselle Mountain Vacations and Getaways

The hotel was in a good location and the bus stop was right outside of the hotel. The room was clean, the staff were helpful and our room was upgraded due to an event that was taking place at the hotel. We had a nice view from the balcony and the bed was very comfortable. The lobby looked very nice. However, we were placed on a floor where there was tape and sheets on the floor and it wasn’t presentable for guests; it looked neglected and that they were in the middle of renovations. We shouldn’t have had this outside of our door; attention to detail matters. The upgrade didn’t come across this way due to how the corridor looked as well as the room which just looked standard. It came across that the hotel had overbooked/ assigned our original room to the guests who were at the hotel for a specific event. There was only one side table by the bed, therefore I had to use the chair in order to connect my devices and have them near to me. There was no air con in this room which was quite surprising. A manual fan was provided but did not help to keep the room cool as the room already had lots of hot air. The hotel is in a convenient location; however needs to improve in the areas outlined.

The room was very clean and comfortable. We ate at the restaurant one night and the food was excellent. Reason for not giving 5 stars was because the cave pool cost 60 euros per person per day. We planned on using it for an hour or less, so that price was too much!

A beautiful location in the hills down by the river. The room was very nice, and the bed was comfortable. The room was spacious with clean and well-equipped bathroom facilities. We did not use the spa facilities, so unable to comment on them. The staff were helpful and courteous. We did take advantage of the restaurant, where the food was very good, but unfortunately, my partner did not receive the dauphinoise potatoes she ordered. There is ample free parking and opportunities to charge your vehicle if you have an electric car. The corridors of the hotel seem a little tired, but please don't let that put you off the rest of the hotel. A pleasant and peaceful stay on our European road trip. Thank you.

We really enjoyed the meal at the restaurant and the morning Pilates class. Staff were fantastic.

Amazing property, close to the city, easy parking. Laundry room available. Very convenient. The only thing was some dishes and kitchen utensils were dirty when we arrived. We cleaned everything for our use.

Beautiful city and close to downtown for walking to dinner

The hotel was in a good location and the bus stop was right outside of the hotel. The room was clean, the staff were helpful and our room was upgraded due to an event that was taking place at the hotel. We had a nice view from the balcony and the bed was very comfortable. The lobby looked very nice. However, we were placed on a floor where there was tape and sheets on the floor and it wasn’t presentable for guests; it looked neglected and that they were in the middle of renovations. We shouldn’t have had this outside of our door; attention to detail matters. The upgrade didn’t come across this way due to how the corridor looked as well as the room which just looked standard. It came across that the hotel had overbooked/ assigned our original room to the guests who were at the hotel for a specific event. There was only one side table by the bed, therefore I had to use the chair in order to connect my devices and have them near to me. There was no air con in this room which was quite surprising. A manual fan was provided but did not help to keep the room cool as the room already had lots of hot air. The hotel is in a convenient location; however needs to improve in the areas outlined.