Central Visayas Pet-friendly Vacations

The staff went out of their way to ensure even the smallest details. The property is dated but suites the area and surrounding areas magnificently! But the staff was incredible! That is what makes this an amazing experience! Thank you

It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .

Angel was amazing! Thank you!

The hotel needs to be upgraded. Very dated.

The restaurant was good. The breakfast buffet, which if you book through a third party site, is not included was not good. Very little variety and cold. Check in was at 2pm. I arrived at 3pm and my room wasn’t ready until 3:30pm. The booking stated check out was at 1pm and they made us leave at noon. The aircon was hit or miss and the insta-hot, which I had to turn on not only the power, but also the water, never got above 27C. Save the headache and poor location and head to the Holiday Inn near Ayala. You will thank me later

Much of my stay at this Radisson was pleasant, the room was excellent, the buffet was exceptional, its proximity to SM was enjoyable. I just really find it very annoying that their pool was in a state of indefinite maintenance during our stay, something that was communicated to me couple of days before our arrival, too late for us to cancel and find replacement property to stay. They just have to be more honest about something very basic and important like a pool. Coming from the US, my wife and I were so looking forward relaxing in a swimming pool in a tropical setting. It was very disappointing to say the least.

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!

Angel was amazing! Thank you!

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!

My wife and I decided on the last minute to include Cebu in our Asian Travel visiting from Canada. A fried of mine who is base out if Cebu City and works as Medical Director offered his corporate contact at another 5 star resort. The discounted price was actually lower than The Reef. However, getting answers from our inquiries went by unanswered or very delayed. In spite of the attractive pricing, we decided to look for another property. Mr Joshua Lumapas was excellent in his response time and offered suggestions on how to make our visit even more memorable. The client engagement was quick, concise, and very approachable. He made its very easy decision to choose The Reef at that point. Upon arrival at the property, I had the pleasure of meeting and engaging with Mr. Glenn Ylanan and Miss Rose Brusas. It set the tone foe what would be a very memorable weekend. Both Mr Ylalan and Miss Brusas made my wife and I very welcome by their engaging smile and wonderful service. We wished we had more time at the resort to enjoy the view and the hospitality. All 3 stellar employees are excellent brand ambassadors of your company. While a lot of what they exhibited is innate to their personalities, I am sure the training and culture provided by Management has a lot to doing with it. We look forward to our next visit and experiencing more of the professionalism and welcome from employees like Glenn, Rose, and Joshua.

Peaceful areas and plenty of action around the corner.

Nice enough resort. Good snorkelling around the island. Black out curtains are needed for the rooms as the garden lighting is really bright. Food is ok. Good place for a couple of nights.

The staff went out of their way to ensure even the smallest details. The property is dated but suites the area and surrounding areas magnificently! But the staff was incredible! That is what makes this an amazing experience! Thank you