Keystone Pet-friendly Vacations

Just a grand place to stay at, the staff was friendly and helpful, the lobby area is amazing to hang out in, rooms and view were great and the best part of course is the location, which is absolutely central in Clearwater beach. An overall enjoyable stay with lots of nice photographs.

The Jade House is in an excellent location only a block from the beach and short walk to restaurants, shops, and bars. Communication with the management company was difficult through Expedia. Even when I called directly, one of the three client service agents was not helpful whatsoever. However, once I was given the number to text, communication was much better. The pool/ hot tub area is perfect. The house is very comfortable. Only decks are narrow (only stand); ocean view is from one of theses.

I loved everything about the St.Regis, except that they didn’t give us an upgrade. It was very clear that the hotel was not even close to full.

This property does not have a front desk concierge and the owners were extremely difficult to reach. I complained last week and still have not had a response other than an automated response. We felt unsafe with some of the other guests on the property who appeared to be heavily intoxicated to the point we were ready to stay elsewhere and move our belongings. We ubered out for the evening. I’ve given the owners a fair amount of time to respond and am sorry to have to give a low rating. Towels were soiled and damp in the bathroom upon arrival and depending on which room you get, there are many steps to carry your luggage This was not clearly stated on the description.

What a treat for us Minnesotans!!! Special place to stay. Clean, comfy, and cozy! We stayed in the Violet Cottage. Staff allowed us to hang for a bit on the beach (plus parking for our rental) after check-out. There is even a shower available for this exact purpose, which is extra handy and appreciated. Thank you! We hope to be back some day!