Camp John Hay Pet-friendly Vacations

Water heater in the shower was not working Staff were friendly

Overall i enjoyed my vacation the only thing need to improved is the wifi connection

I enjoyed my stay at the Diamond Manila Hotel

Overall, Service was prompt and accomodating. Rooms were tidy and bright, though the room notes may need a redesign; the placard where the room service menu and appliance instructions QR code was easily missed, and some of the appliance are in need of maintenance. Pyang and Maria from the breakfast team were a delight to see, and the pasta from Toscana was tasty. Wine list could use more by-the-glass options. Front desk is prompt, pragmatic and efficient, but needs more of the Filipino Warmth and Hospitality that we are known for worldwide. Hallways from the lifts to the room were consistently warm

Room amenities are lacking, room is a bit old with the bed already sagging in the middle. Staff were very helpful and accommodating.

The hotel staffs & restaurant

I enjoyed my stay at the Diamond Manila Hotel

Overall, Service was prompt and accomodating. Rooms were tidy and bright, though the room notes may need a redesign; the placard where the room service menu and appliance instructions QR code was easily missed, and some of the appliance are in need of maintenance. Pyang and Maria from the breakfast team were a delight to see, and the pasta from Toscana was tasty. Wine list could use more by-the-glass options. Front desk is prompt, pragmatic and efficient, but needs more of the Filipino Warmth and Hospitality that we are known for worldwide. Hallways from the lifts to the room were consistently warm

I have stayed in two other rooms in this area before but this time there’s no drinking water in my room.

Exceptional Customer Service. Spacious and Clean Rooms.Highly recommended to my Family and Friends.