Bordeaux Mountain Trail Pet-friendly Vacations

The property was beautiful. The room was clean and the staff were helpful and polite. However, the issue with the seaweed variety emitted an overwhelming smell that was very unpleasant and hindered the dining experience in the only full service restaurant on the property.

Check-in and check-out were super simple. Office staff communicates by text upon flight arrival and drops a pin for easy navigation. St John roads are an adventure all by themself, so the pin really helps. We stayed in Guave and the view was stunning. From the spacious balcony you can see all of BVI as well Coral Bay and the east end of St. John. The unit is very nicely decorated and in good shape. The spacious kitchen has a surprising number of appliances, gadgets and even some common spices and condiments which really nice. The grounds are well kept as in the awesome infinity pool, though the property is a fairly steep hill and there are 54 steps between the upper units and the pool, and a few dozen more down to the rarely staffed office. The ladies are quick to respond to texts or calls though. There is a market just down the (very steep) hill, but the 20 minute drive into Cruz bay is well worth it (better still, stop by their market before heading to the mountain top). Their markets are better stocked and about 30% cheaper. If you want a peaceful retreat away from crowded family resort life and the best view on the island, Calichi is the place to be.

Lost electric, no a/c and water for better part of a day, no notice to guests or est. for restoration. Had to pay for water. I was a repeat customer, mentioned at CK in, no recognition, offer for a drink or discount of any sort. Made reservation for dinner, was kept waiting for 50 minutes while others from the bar went ahead. No hotel pick up and delivery to airport. Overall very nice location, average staff, dated facilities .

I fell walking down the stairs, heading to the restaurant, called Sun and Sea near e12 I may be typing the restaurant name wrong but it’s the only restaurant that’s open at this time. There is a set of stairs that is directly adjacent to the pool that doesn’t have any type of grips on them and no I was not wet and it had not been raining nor was I under the influence of drugs or alcohol. I still fell due to the sleek slippery design of the staircase. The opposite side of the restaurant has yellow grips. I suggest adding those grips to the stairs that is directly next to the pool because people that may have utilized the pool or are wet or ground is wet from rain can truly hurt themselves. I did tell the bartender when it happened as well as the person that checked me out when I left the resort I have a few bruises on my arm and the back of my leg, but overall, I’m fine just bringing awareness to the situation. this is my second time staying with you All. My first visit was in 2021 so I most definitely enjoyed you guys but we have to be safe a person‘s shoe choice should not be in an excuse for safety. I had on sandals by the way, as many people will have one because of the nature of the stay. Booked Aug1 thru 5

Beautiful, high end condo-like suite with full kitchen and laundry. Beds were comfortable and it was very upscale homey.

Excellent experience!!! Ritz is always great !! 10/10

The property was beautiful. The room was clean and the staff were helpful and polite. However, the issue with the seaweed variety emitted an overwhelming smell that was very unpleasant and hindered the dining experience in the only full service restaurant on the property.

Lost electric, no a/c and water for better part of a day, no notice to guests or est. for restoration. Had to pay for water. I was a repeat customer, mentioned at CK in, no recognition, offer for a drink or discount of any sort. Made reservation for dinner, was kept waiting for 50 minutes while others from the bar went ahead. No hotel pick up and delivery to airport. Overall very nice location, average staff, dated facilities .

I really loved staying here. The staff was amazing and the hotel is beautiful. 10’s across the board will definitely be back

The property was beautiful. The room was clean and the staff were helpful and polite. However, the issue with the seaweed variety emitted an overwhelming smell that was very unpleasant and hindered the dining experience in the only full service restaurant on the property.

I can’t believe how much money we paid in taxis! It was crazy! We also had asked for more towels and such and never got any..and they didn’t do a cleaning of our room bc of our shorter stay which was a bummer…

Room very cute and accommodating. Me and my husband brought our 21 yr old daughter and it was nice that our king size bed was in the loft area so our daughter had the downstairs area with the pull out sofa and balcony to give her space as well. The only negative of the room was the carpet had a couple of stains that should have been treated/cleaned.