怀马洛滑雪假期

透過hotel.com定房，到了現場還得查看我方定房證明，我都事先打電話確認過了，耽誤很多時間等。另外，定房時網站說明可選擇不同床型，定房時也註明清楚我要的型式，但到現場發現並沒這選項，真是無言。

Dawn and the whole staff were fantastic. The whole island was set up for us to use at all times.

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.

Unfortunately, Beachcomber Island Resort was extremely disappointing and did not match what was advertised on Expedia. This property is listed as a 4-star resort, but in our experience, it was closer to a 2-star property at best. We saw roaches at the breakfast buffet, including on serving utensils. The food was poor, the drinks included in the package were nearly undrinkable, and our shower had mold. The rooms are not fully sealed, so noise carries throughout the night. We also felt overnight guests were often overlooked while staff catered more to day-trip visitors. The conditions were bad enough that we left three nights early and paid to stay elsewhere. We spoke directly with the General Manager about our experience. He later contacted me and stated that we would be refunded for our three unused nights and meals. At his request, I provided my banking information for the refund. After receiving it, he stopped responding. I have followed up and still have not received the promised refund. We travel frequently and have used Expedia for years, and this is the first property we have stayed at that differed this much from its listing. I strongly recommend Expedia reevaluate the 4-star rating. I would not recommend this property.

just so so

just so so

Very bad experience, the hotel’s location is good close to the diving place . But all other are very bad . The first of all I asked hotel book the car for pick up from airport, it’s charge 200 one way , but when I asked the driver stop in the way just drop my friend they charged other 100 ! It’s just a min ! Just on the way ! Said I didn’t say before , ok when u leave I asked before , but hotel said they don’t know maybe ok , but when I asked driver still 100 ! An other is I arrived very late they gave me a very very dirty room . I asked housekeeper came to clean it took 1 hours, but still the bed is dirty ! I will never come back !

the room is old，too many mosquitoes inside. the manager of the buffet restaurant is not friendly.

just so so

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.