Spain Spa Vacations

Ideal hotel for a long weekend in Palma. Excellent facilities, helpful staff and a very comfy bed in a quiet area. We enjoyed the walk into the centrexand the spa was an added bonus.

Staff in reception are great they know how to dealing with VIP Alex and Veronica did deal with my booking in last 3 visits i had to the hotel in ladt few days.and i keep booking there for my srlf and my staff because of the great costumer service i saw from them at the first point .

Excellent staff, lovely rooms, fabulous food choices and great facilities

Overall, good hotel but definitely not a 5 star hotel it’s 4 stars. The bed is comfy, and the room is spacious. However, the amenities in the room are poor. Tania sample of shower gel was poor quality no mini bar in the room. One small bottle of water is offered for the guest one time for the total stay. We asked for a small bottle of water and they said it’s not included and you have to buy it which is ridiculous for a $400 per night hotel. We also took the half boards which includes every dinner, but also the dinner doesn’t include any soft drink or water even. So I think they should include this since the hotel rates are not cheap.

Beautiful hotel with very accommodating staff.

Beautiful hotel with very accommodating staff.

Staff in reception are great they know how to dealing with VIP Alex and Veronica did deal with my booking in last 3 visits i had to the hotel in ladt few days.and i keep booking there for my srlf and my staff because of the great costumer service i saw from them at the first point .

Overall, good hotel but definitely not a 5 star hotel it’s 4 stars. The bed is comfy, and the room is spacious. However, the amenities in the room are poor. Tania sample of shower gel was poor quality no mini bar in the room. One small bottle of water is offered for the guest one time for the total stay. We asked for a small bottle of water and they said it’s not included and you have to buy it which is ridiculous for a $400 per night hotel. We also took the half boards which includes every dinner, but also the dinner doesn’t include any soft drink or water even. So I think they should include this since the hotel rates are not cheap.

Room and hotel were excellent and location was amazing right on the ramble. Only issue was the noise both from outside and inside. Could hear every door open/close could hear the lift moving up and down and could hear conversations from outside.

Excellent hotel, staff very friendly! Right across from the Barcelona Cathedral , perfect location to walk around Definitely recommend

Overall, good hotel but definitely not a 5 star hotel it’s 4 stars. The bed is comfy, and the room is spacious. However, the amenities in the room are poor. Tania sample of shower gel was poor quality no mini bar in the room. One small bottle of water is offered for the guest one time for the total stay. We asked for a small bottle of water and they said it’s not included and you have to buy it which is ridiculous for a $400 per night hotel. We also took the half boards which includes every dinner, but also the dinner doesn’t include any soft drink or water even. So I think they should include this since the hotel rates are not cheap.

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

Staff were very friendly and helpful, view was amazing, hotel nice and clean, spacious rooms, variety of foods and amazing pool overlooking the beach. Very nice holiday

Great location excellent service