Potsdam Vacations from $618

Personnel Courtois

Contactless check in is/was inconvenient. I don't read or answer emails/texts while on vacation. Lone housekeeper and a guest helped with my check in, I than discovered how to gain access to room. Room was okay, bathroom was fairly newly redone, Main floor had a hump and was spongy. Maybe owners should take a better walkthrough with people that know things. Contactless not for everyone. No one to help out if there is an issue. Phone number and call is not same as face to face. Call me old school cause I am. Served the purpose for one night.

We were there for four nights. The location was great, halfway between Lake Placid and Tupper Lake. The rooms were clean and beds comfortable, however carpets felt damp to walk on in bare feet. We had 3 rooms. Some had issues with air conditioners. We weren’t expecting clean sheets every day, because we didn’t request them. However, after the first day, our room didn’t receive clean towels (we got them ourselves). They did take our dirty towel pile on the bathroom floor. And we had to empty our waste baskets into a larger one near the ice machine. The continental breakfast was ok (waffles, toast, cereal, fruit). The Grandkids loved the heated indoor pool ! The staff was very friendly. All in all a very enjoyable stay in a wonderful scenic location. Thanks a lot !

Property was clean and well maintained