Viajes a Sundown Todo Incluido Vuelo + Hotel

In general, its an acceptable to poor option, location is exceptional, staff is not at its best, as soon as we arrived, we didn't feel a warm welcome by the members at front-desk. After getting our rooms, staff knocked our door insisting we had a luggage that was not from ours which was not true and absurd since they were the ones who brought our luggage into our room, but staff member was insiting for an inexisting gray bag, we heard the same situation in rooms next to us. Rooms look modern but completely out of maintainance, you can see items getting old and require replacement, bed is not the best, they only provide two cheap pillows, water bottles were not refilled after cleaning. I would recommend other hotel if your priority is to rest well.

Es un hotel muy lindo y limpio :)

Muy buena vista

The hotel is really dated. Everything looks old but not good old. Attention was very good. Room service expensive but good. Housekeeping didnt do our room one day (they forgot to return) and they didnt give attention to little details. Bed ok, pillows terrible. Probably not returning.

Excelente habitacion, excelente ubicacion, buenas atenciones, amabilidad, buena limpieza, el buffete rico con varias opciones