Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience.
Issue Details
1. I book and fully pay through Expedia.
2. Upon arrival, staff claims payment is pending or incorrect.
3. This has happened consistently, causing unnecessary stress.
Request
1. Improve payment verification processes.
2. Ensure staff thoroughly checks...
I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience.
Issue Details
1. I book and fully pay through Expedia.
2. Upon arrival, staff claims payment is pending or incorrect.
3. This has happened consistently, causing unnecessary stress.
Request
1. Improve payment verification processes.
2. Ensure staff thoroughly checks...
Aminatu
Reviewed November 20, 2024Reviewed November 20, 2024
The Hotel Providence is very clean. The ambience is excellent. The staff are friendly and welcoming. The check-in and check-out processes went very smoothly. Our room was spacious and quiet. The room had two different types of electric sockets. It has a bath with a shower as well as a shower cubicle. The shower followed well. Vehicles that enter the hotel go through a security check. The buffer breakfast is very good. However, the range of fruits available is limited.
The Hotel Providence is very clean. The ambience is excellent. The staff are friendly and welcoming. The check-in and check-out processes went very smoothly. Our room was spacious and quiet. The room had two different types of electric sockets. It has a bath with a shower as well as a shower cubicle. The shower followed well. Vehicles that enter the hotel go through a security check. The buffer breakfast is very good. However, the range of fruits available is limited.
Awesome staff very polite and helpful. Very quiet environment and the rooms are very clean. The house keeping is awesome done in a timely manner. Food breakfast is so good wide range of verities. Most importantly staff responds super fast to your every need. Thank you Night MOD, dinner staff lady that checks the room number and the cook and waiters great job. 👍👏
Awesome staff very polite and helpful. Very quiet environment and the rooms are very clean. The house keeping is awesome done in a timely manner. Food breakfast is so good wide range of verities. Most importantly staff responds super fast to your every need. Thank you Night MOD, dinner staff lady that checks the room number and the cook and waiters great job. 👍👏
Hotel staff were hiding the promo reduced rates for Christmas and it caused an issue before they finally accepted to show me the real promo prices! Wondering if they are keeping the extras for themselves....
Hotel staff were hiding the promo reduced rates for Christmas and it caused an issue before they finally accepted to show me the real promo prices! Wondering if they are keeping the extras for themselves....
saf
Reviewed December 29, 2014Reviewed December 29, 2014
This was probably technically the nicest hotel I've stayed at in Lagos yet. Very beautiful room and shower. I don't know if I would stay again though. Breakfast was very bad. No egg station! And it was cold. Service was great though and tried to make the best of it. Also, unbelievable that there isn't a pool. Really quite a shame.
This was probably technically the nicest hotel I've stayed at in Lagos yet. Very beautiful room and shower. I don't know if I would stay again though. Breakfast was very bad. No egg station! And it was cold. Service was great though and tried to make the best of it. Also, unbelievable that there isn't a pool. Really quite a shame.