4 star Isla Mujeres Romantic hotels in Cancun, Quintana Roo

The staff was Excellent, we enjoyed our stay and will go back . the maid service , was not so great , out of 3 days we had to call them twice to come and clean our room, but other than that slight problem it was all good

My husband and I stayed here Jan 2-10. It was my second time and his first. Check in with Jesus-- host extraordinaire!- was so welcoming and efficient and it was a pleasure seeing and speaking to him all week. Our reception with Jesus began the stay very nicely and set the stage for an excellent week. The food was mostly very good and some was excellent (we did the all-inclusive) and the staff very pleasant (with a few exceptions at the beach bar). The hotel is very well located, near restaurants, shopping, and North Beach and is very well kept. We ate at all of the restaurants including Satay twice which was delicious though the service was maybe a 3.5 out of 5. The lunch service at the beach, Cafe Del Mar, was incredibly slow 3 out of 4 times, though the food was good. We ate off property a couple of times and enjoyed that very much as well (one recommendation from Jesus in particular-- La Lomita-- was seriously good.) Overall it was an excellent stay and we will definitely be back.