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This was our second time at Royal Sands and we will be looking to make it a yearly trip. The staff in the resort and on the beach are always very friendly and helpful. The place always looks nice and clean. It is by far the the best vacation spot for us to relax and unwind!
Goog experience. The overall service quality is very good.
Absolutely amazing resort and staff. Truly a 5 star experience! The resort was meticulously maintained. The staff went above and beyond our expectations to ensure our stay was wonderful. The food was delicious and our glasses were never empty! Only regret was that we couldn’t stay longer!
The hotel was beautiful and the food was good. The staff was always friendly an accommodating. The beach is small however. And don’t go during spring break. Even though they advertise no spring breakers their other properties were overbooked so they put them in this hotel.
This is my 2nd time in Live Aqua, this hotel is super clean; staff is amazing and food is delicious! I would highly recommend it. Beach is super beautiful as well.
Everything was amazing from check in to check out. We arrived around 1130am and check in wasn’t until 3. The guy (forgot his name) had us a room read within a hour. We received our wrist bands and were allowed to tour the resort. Itzel was AMAZING! She was very personable and always willing to help. ...
Everything was wonderful would defiantly stay again and recommend to others!!
Very nice property. great variety of selection of restaurants on property; staff is very guest-friendly; I would go back, and recommend. There is also a section that is adults only for those having that preference. The staff overall is amazing! they work hard to accommodate any reasonable ...
This is the second RIU we have stayed at, in Cancun. There were pros and cons when comparing both but the hotel staff is 5 star! That is the reason we chose a RIU again! Husband and son want to go back again next year!
I dont ever write reviews but best place we ever stayed.
We stayed with 5 friends, everything was wonderfull, staff, location, food, beach. I would recommend to have at least 1 nightclub for people who wants to have fun at the hotel.
Really enjoyed our stay with the family. Love that it’s kid friendly lots of activities to do with kids. One thing I advise is that the hotel needs to do something about the elevators they close too quickly people would be walking in and the door would close on them and be careful with your children ...
Nice hotel with a variety of restaurants to try. Evening entertainment is a plus. Staff is friendly and helpful. La Isla mall is 20 mins walk away.
This was our first visit to Cancun...all I have to say is "Wish I were still there", Staff, drivers, food, entertainment, drinks, facility, 110% satisfied with everything and everyone at Omni Cancun Hotel!!!
Do not book the super shuttle, once you land at the airport they make you wait an hour regardless of paying for a private shuttle. Aside from that, the hotel and the staff were amazing and very friendly. They were very pleasant, the restaurants as well were very nice. I would say that the only downfall ...
My boyfriend and I went to GR Caribe for a Spring Break trip and loved it. The resort and beach were absolutely beautiful. The beach was surprisingly not crowded at all which allowed us to relax. GR Caribe's pool area was a lot smaller than GR Solaris', but it was also less crowded (and quieter); ...
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