Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Central with parking but noisy and a bit shabby

Posted Apr 13, 2015
It was a bed for the night. A rather uncomfy one though. Breakfast wasn't very nice either. Not dreadful but I won't be staying there again. Walls were paper thin too.
2 out of 5
by A verified travelerfrom UK

DISAPPOINTING WEEKEND

Posted Apr 9, 2015
Pros: The Breakfast!!
Cons: Duty/Assistant Manager could be patrolling the corridors of the hotel at all times. Managers should check rooms BEFORE they are re-allocated
Problems started during evening of Friday 3rd April. When my wife & I went to our room around about 8.30pm we heard what seemed to me a computer game being played EXCEEDINGLY LOUDLY. This went on for another 2 hours at which point I went up to the next level in the hotel & could hear (if not feel) the noise coming from a particular room. I went to Reception & reported the noise and, thankfully, it was stopped at 10.45pm. The second problem occurred, on the Saturday morning when the same noise started again above us about 8am. Went to Reception again to ask for a room change which one of the Duty Managers arranged, stating that all our clothes & baggage would be moved to the re-allocated room. The third and most annoying/cause of vexation came about when my wife & I entered the re-allocated room later that day. We IMMEDIATELY experienced an OVERPOWERING SMELL of CIGARETTE SMOKE in a, supposedly, NON-SMOKIMG Room. We tried to disguise the smell using perfume and aftershave as she did not want ot move again. My wife is very sensitive to noise and she heard a domestic argument in a room which went on from 11.30pm until 3am Sunday & as I could not sleep because of the smell of smoke, I asked the Duty Night Manager organise us another room change, which he did. I also took him to the room with the Excessive Smell of Cigarette Smoke & he INSTANTLY said we should NEVER have been placed in that room. & he was a smoker!!! We left Sunday morning as I did not want any more hassle
1 out of 5
by A verified traveler

Staff Rude

Posted Mar 28, 2015
When I arrived at the hotel it was 11:20pm. At the reception desk was a female and 2 males. They were joking around and laughing as the female receptionist was trying to explain the direction to my room. I also asked if I could get a pint as it was a long day at the office and was told the bar was closed. One of the males said I could order room service and the charge was £5 and then whatever the beer costs. When walking past the bar I noticed a guest sitting there having a glass of wine. So overall rude staff and they certainly don't go the extra mile for the guests.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Beith North Ayrshire

Lovely Hotel Great Facilities

Posted Mar 20, 2015
Always stay here as have family in Aberdeen Great Leisure Facilities Very gelpful friendly staff Breakfast best variety I'vehad in UK Hotel Highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveler

A good base for a weekend break.

Posted Mar 9, 2015
Pros: Friendly, helpful staff, convenient location and good facilities.
Cons: Some areas were a bit tired, but it wasn't a major issue.
Location: The hotel's on a main bus route to the city centre so it's easy to access everything Aberdeen has to offer.
Easy to find by car with plenty of car park spaces and on a bus route to the city centre, the Treetops was a great base for a long weekend. My room was clean, comfortable and far enough from the wedding receptions to make for a good night's sleep. Breakfast was a well-presented buffet with plenty of choice and helpful staff on hand and to work the calories off the attached Living Well club allows for on-site exercise. The pool was busy with swimming lessons on the weekend mornings though. I didn't dine but the bar menu was perfectly adequate and again the staff were great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 8, 2015
Great break staff great very helpful will be back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Nice hotel with excellent leisure facilities

Posted Feb 23, 2015
Overnight stay to attend family party. Room was clean, comfy bed, nice selection of teas in room. Gym was well equipped and spotlessly clean. Breakfast was good apart from cold scrambled eggs but sausages and haggis very good
2 out of 5
by A verified travelerfrom uk

Tired hotel...

Posted Feb 14, 2015
Food was awful and expensive. Hotel very tired and needs upgrade.
5 out of 5
Recommended
for Couples
by janettefrom Dundee

Good value for money

Posted Jan 20, 2015 on Hotels.com
Nice clean room, friendly staff, good food. WINE very very expensive!
4 out of 5
Recommended
for Business Travelers
by Malcolmfrom North Thoresby

Warm welcome, cold room

Posted Jan 5, 2015 on Hotels.com
Staff were friendly, room large and comfortable but cold when I moved in and did not warm up properly for 24 hrs.