Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Chris from Channel Islands
Nice hotel but a bit 'tired'Posted Nov 7, 2013
Location: Candidasar is a nice small town. There are good tourism leaflets at Vincent's, possibly the best restaurant. I didn't see them in the hotel.
No beach but right on the sea. Nice refreshing breezes and good pool, but with minimal occupancy, it seemed that the pool facilities were fully used (what happens when they have higher occupancy?). The whole offering felt a little 'tired' although it was once a well designed very smart hotel. Rather smarter than some of the places in Candidasa, but a LOT more expensive so pretty poor value for money. Some of the staff seemed competent and friendly but this was not universal. Just one little story. At breakfast each day the chef had prepared an 'amusee bouche' in the form of three small pieces of fruit per person, each with a really interesting sauce on the top that produced a stunning flavour mix. Clever, simple idea. However, no-one thought to train the poor girl who was given the job of serving it! Consequently she was serving them face down, so the whole effect that the chef had intended was lost - such a shame. Not the girl's fault, I hasten to add, poor training! It probably tells you a lot about the place: nice people, not really thinking through their offering and still charging quite a lot by local standards. The only time we saw management was as we left - that was a bit strange too.
for Couplesby Ricardo from London
Great for a short break.Posted Oct 15, 2013
Pros: Relaxing atmosphere, quiet, exceptionally friendly staff, good quality food in the restaurant.
Cons: Though some are shaded by the palm trees, not all of the loungers by the pool have umbrellas - this would have been an issue if it had been busier.
Location: The hotel has a list of local activities - the only one we did was the morning fishing trip in the hotel's own traditional Balinese outrigger boat
We stayed here for only a few days on a quick break from Singapore - in this respect the hotel was ideal: quiet and relaxing with exceptionally friendly staff and not too far from the airport at Denpasar. Most of our time was spent lounging by the pool, which is set in a coconut grove between the sea and the main hotel buildings. The food was excellent, and the hotel chef prepared a delicious meal with the fish that we caught on a morning fishing trip. We stayed in the basic "superior" room which was perfectly acceptable for a short break. We were personally greeted and made to feel welcome by the manager which was a nice touch. The pool is very shallow at the sides making lengths impossible, so if you want to do any real swimming beyond just paddling around, you'll be a bit disappointed. We used the hotel's own airport transfer which worked well.
for Couplesby A verified traveler from Perth, WA
Friendly staff, great location.Posted Oct 14, 2013
Pros: Staff, location.
Cons: Food and drink prices.
Location: Candidassa - quiet and perfect place to relax and experience the more traditional Bali lifestyle.
The staff at Alila Manggis were friendly and extremely welcoming. All of the staff provided excellent customer service and made our holiday one to remember. The room was clean and had all the necessary - if somewhat basic - facilities. There were four of us in total and we dined at the restaurant for three nights out of the seven. On the first two nights the food was delicious. The third night was disappointing and so we decided to venture into Candidasa for food. This was a wise decision. We saved a fortune and ate at restaurants such as 'Vincent's' where the cost of the meal was half the price of what we had been paying at the hotel. The hotel is in a great location and is perfect if you want to relax to the sound of the waves. My wife had a massage at the resort and loved it (highly recommended).
for Couplesby Brad from Melbourne, Australia
Amazing ocean views in very quiet resort.Posted Sep 23, 2013
Pros: The food at the restaurant is great. You don't have much choice where to eat in the area so it is important that the restaurant is good.
Cons: The TV reception as not good and they should provide each room with a DVD player, not charge 100,000rph per night!
Location: It takes 1 hour and 45 minutes to get there from Seminyak. A driver will cost between 450,000rph and 600,000rph. The resort will pick you up for US$48
Wonderful service, staff very polite, restaurant A1 quality, small but clean rooms, good gift shop with body products made locally. We have stayed there four times now and keep going back when we visit Bali. It is a quiet gem. Lots of things to do if you want eg trekking, snorkelling, yoga, cycling, cooking, visit to Ubud and then elephant park etc or just sit by the pool and look out to the bay view.
for Couplesby a g from candidasa
good as a base for east baliPosted Jun 18, 2013 on Hotels.com
the hotel is not really close to anything and it is necessary to take taxis everywhere, which are expensive for bali standards. other than that the hotel is kept beautiful and the service was outstanding.
Recommendedby Traveller France from Paris
Good but date 4star hotel for exploring east coastPosted May 29, 2013 on Hotels.com
First, the good points. nice beach and pool view and landscaping. Great bench on balcony of rooms on the second floor with view on the property. good location to explore the east coast of bali. negatives: hotel is dated. The staff and owners of this hotel do their best with what they have. Bathrooms are 3 star and need refurbishing. No sink in the bathroom but instead in the bedroom, so you must like brushing your teeth next to your bed.the property is small an right next to the main coastal road. The beach has no sand and is heavily eroded. The rooms have the smell of damp that you find in properties of a certain age near the sea. Don't expect luxury.
for Everyoneby TravelwPurpose from Los Angeles, CA, USA
An outdated hotel unworthy of it's terrific staffPosted May 21, 2013
Pros: Staff will bend over backwards to meet your expectations! Brilliant team.
Cons: The hotel itself is old, outdated and in need of repairs.
Location: Wonderful, peaceful, tranquil
There could not be a more responsive, kind or willing staff. The property, however, has aged and is in dire need of a renovation. I was very surprised by the high ratings (Jetsetter, SniqueAway, etc.), surmising it is a reflection of the terrific staff's efforts. Having back problems, I awoke nearly unable to move due to the horrible condition of the mattress. There are no comforters, bedspreads, etc. Nothing sets the rooms apart, indicating it is in the luxury category where it is ranked. (Luxury demands extras, and there are none). The sofa is a cheap indoor/outdoor foam form placed upon a concrete platform (as is the bed), with a hard bolster pillow. There are no accessories, in-room amenities, etc. I had only 2 TV stations, and the reception was so poor the images were difficult to make out. While I was not in Bali to watch TV, it is important to keep up with news. The spa is one of the small hotel rooms, which one enters from the patio door instead of the front door. This does not evoke much of a spa atmosphere as compared to luxury properties. Massages are conducted in a hut near the beach. Initially, I was delighted. Unfortunately, I learned this is where the local children play. Don’t have a treatment on a weekend or after school hours if you are seeking quiet or hope to focus on the ocean's waves crashing upon the beach. I felt I was on a playground. This is an 'old' Holiday Inn (facility) with a team poised to conquer the Ritz Carlton.
for Everyoneby Fwh from Singapore
Excellent hotel with quiet surroundingsPosted May 18, 2013
We stayed for two nights at alila and it was fantastic! We didn't have to go out to search for food outside the resort as the food there was very delicious! rooms were clean and spacious, the swimming pool was big and beautiful. We did a spa treatment and it was authentic Balinese massage,very comfortable. The surroundings were quiet and peaceful and we had a great getaway from the hustle of city life
for Couplesby ROBERTA from MAMARONECK
Posted May 15, 2013 on Hotels.com
THE HOTEL IS VERY BEAUTIFUL WITH A WONDERFUL SPA.
Recommendedby Robert from Sydney
An old favouritePosted Apr 2, 2013 on Hotels.com
We visited with a family friend and 7 year old child. As return visitors we were again delighted with the beautiful setting and comfortable and aesthetically designed rooms. The staff were again charming and attentive. The main drawbacks are i) the lack of options for dining outside the hotel. I felt too that the inhouse restaurant has slipped in quality since our last visit. ii) the swimming pool is way too shallow for standards these days. Positives, we had a walk through local area and saw the hotel organic farm which was fun. Snorkelling trip while also fun had an element of disappointment with the floating debris in the water. A trip to the white sandy beach 30min north of the hotel is well worth the trip. Finally, games of badminton and afternoon tea on the lawn were absolutely delightful.