Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Photo gallery for Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Primary image
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Terrace/patio

Overview of Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571

Explore the area

  • Popular LocationGaya Art Space16 min walk
  • Popular LocationNeka Art Museum17 min walk
  • Popular LocationGunung Lebah Temple3 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)70 min drive

Choose dates to view prices

About this area

Ubud

Located in Ubud, Mandapa, A Ritz-Carlton Reserve - CHSE Certified is in the suburbs and on a river. Neka Art Museum and Blanco Museum are cultural highlights, and some of the area's landmarks include Pura Desa and Ubud Palace. Traveling with kids? Consider John Hardy Ubud Design Studio and Workshop and Kemenuh Orchid Garden. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails.

What's nearby

  • Gaya Art Space - 16 min walk
  • Neka Art Museum - 17 min walk
  • Blanco Museum - 3 min drive
  • Gunung Lebah Temple - 3 min drive
  • Campuhan Ridge Walk - 7 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 70 min drive

Restaurants

  • Warung Makan Mardika Nasi Ayam Kedewatan - 3 min walk
  • Terracotta Restaurant - 4 min walk
  • Fuzion Cafe - 7 min walk
  • Fly Cafe - 8 min walk
  • Balinese Home Cooking - 12 min walk

About this property

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Family-friendly resort with 3 restaurants and full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 60 soundproofed rooms feature free WiFi and pillowtop beds. Guests will find upscale amenities like private spa tubs and deep soaking tubs, along with thoughtful touches including bathrobes and slippers.
Mandapa, A Ritz-Carlton Reserve - CHSE Certified offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and minibars. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandapa Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 4 kilometers
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 390000 for adults and IDR 195000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Books
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Private spa tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 1452000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 390000 for adults and IDR 195000 for children (approximately)
  • Airport shuttle fee: IDR 705000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 1452000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve CHSE Certified
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Ubud
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort Ubud

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 132 out of 147 reviews
5 - Excellent 90%
Rating 4 - Good. 11 out of 147 reviews
4 - Good 7%
Rating 3 - Okay. 2 out of 147 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 147 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 147 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019