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Maryland Heights, St. Louis Hotel Rooms at the Red Roof Inn

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Red Roof Inn St Louis - Westport - Maryland Heights Hotels
Rating: 2.0 Stars
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Red Roof Inn St Louis - Westport

11837 Lackland Rd, Maryland Heights 63146 - Map
"Good, economy hotel."
We were assigned a room that would have been almost perfect if not for a couple drawbacks. First, apparently it was a smoking room before and it was converted to non-smoking room - the was some smell lingering inside, but nothing too worrisome that air conditioner was not able to take care of. The bigger issue was the plumbing in our room. From the very first day the toilet was flushing very slow. I did not think anything big about, but in the morning it was not flushing at all - we had a toilet overflow. We have informed the staff immediately (at 7:30 am) at the front desk who were willing to give us a new room, but not till after 11:00 am or so. One thing that have really bothered me is that since we have booked through Expedia, only certain rooms are allocated to Expedia. Hotel did, in fact, had other rooms available, but those were not part of Expedia allotment. We have decided to patiently wait. Around 12:20 pm we were given keys to another comparable room. After transferring everything to that room we have found out that the bottom of the toilet was leaking! Long story short we finally were given a room that was functional, but the experience is sour. Moreover, both rooms with toilet problems were cleaned up and were up and ready, what it seemed like, for new customers (front desk said there was NO maintenance man in that day). I liked that our pet stayed free, but would probably not take another chance there if I needed a place to stay in St. Louis.
A Traveller
Situated in Maryland Heights, this motel is 2.7 mi (4.4 km) from Creve Coeur Golf Club and within 9 mi (15 km) of St. Louis …More

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