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"We've been to this property many times however there were a few snags with this trip. We asked if a playpen was available via email and phone call. We were told we would be called the day before to be informed if we could have one - they never communicated with us. Our cottage (43) also had terrible water pressure. There was zero water coming out of the top floor bathrooms sink, and the bath trickled water - so it took 45 minutes to fill it if you wanted to use it. I informed management via...

"Magical, great place away from it all and seeing the Northern lights was amazing!"

"The property was a lovely place. Quiet, nice view. Easy drive down to town and stores and shops. "

"The property is very pretty with lots of privacy, blooming trees and a beautiful little cottage. The host was very pleasant and made the effort to drop by. I would definitely come back."

"Quiet, clean, and comfortable cabin in a lovely garden setting."

"Spectacular view, cute clean accommodations, good communication with host and very quiet. Close to all amenities in Duncan. We’d definitely come again!"

"Cottage is completely private with beautiful views and all amenities provided our host Paul was beyond helpful with loads of tips much appreciated loved the outdoor covered deck !"

"We throughly enjoyed our stay at this property. The host was very accommodating on a couple special requests we had and we very much appreciated that. We will definitely stay here again the next time we are in the Shawnigan Lake area."

"stayed at the west over BnB for 2 nights an it was great, close enough to town but you feel so private and remote tucked away with the trees. Martin was so kind and welcoming, offering great suggestions for the activities I wanted to do; breakfast was delicious and the outdoor tub under the full moon was magic."

"Nice place to hang out with the family for a wedding in the area. With a little heat and sunshine this place is an excellent waterfront cabin!"

"I thoroughly enjoyed my stay with you. I had such adventures on the island and returned to a very calm, relaxing and comfortable place away from the crowds. I felt safe and I was able to recharge. The bed was very comfortable. It was great and I thank you very much! Marilyn"

"We very much enjoyed our stay at Bella Haven and highly recommend it to others. The accommodations had everything we needed, was very comfortable and well-supplied. Beautiful outdoor areas with the patio and surrounding garden, and the seating area out by the water. The location is amazing being right on the water with great sunset views, it was a perfect place to launch our kayak from. Sue, Rob, Dudley and Angus were all super-friendly and a pleasure to meet. We hope to come back again in the...

"Good location for Butchart Garden. Nice and quiet. Host was very accommodating Not much closet space. No kitchen towels or dishcloths. Could use better pillows Overall it was a very nice and relaxing stay."

"This is a wonderfully kept property. It was the perfect size for 4 adults. It had all the amenities needed and the hostess Candy was very welcoming, and replied quickly with response to my question. Would most definitely stay here again."

"This very private spacious cottage was convenient and well appointed with an amazing view and yard. Walking distance to the ferry."

"Cozy comfortable property which suited us well. Some difficulty finding place d/t 2 different addresses on website. Found info about last of 5 houses confusing. Key not on top of microwave. It is hanging on hook beside door. No DVD player found. Netflix under Razuli’s name worked well. Unable to get Captain’s Quarters guest to work. Did not speak with manager. Would stay again."

"Nice private cottage in a great location. Had all the amenities required and we loved the hot tub. As mentioned before in some of other reviews it’s needs a deep clean, windows, curtains washed etc to make it shine. Garden around house need to be tidied up and trimmed up a bit to make it feel more loved."

"This is an excellent location!!! Part of me doesn’t want to say too much otherwise, it will get too busy and we’ll miss out 😁 Wonderful all around."

"The covered porch was lovely. And the home was in a beautiful neighborhood. However the living room had no windows and wasn’t very appealing to sit in."

"We loved the location and the view. Great for a larger family"

"Home was just as advertised. Very clean and easy to find. Hostess was excellent. I recommend."