Ratings based on 1,381 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise

Posted May 4, 2015
Pros: Location to convention center good. Comfortable bed. Big size room. Nice view from window.
Cons: Coffee in room was not good. Plumbing on the toilets is old.
Location: Disneyland Resort.
We stayed for one night. The hotel is older but it was a clean room, big and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
Staff were very friendly and helpful Beds were difficult to get comfortable in, but other than that it was good. Close walking distance to disney and the bus stops right in front of hotel that takes you to the transfer area to get you to where ever you want to go. Pool was heated which was a nice feature as at night it cools off quite a bit when the sun gies down. Staff more than willing to help out with what ever you need( transportation, tickets, places close to the hotel to eat, etc..)
2 out of 5
by A verified traveler

your facility is way overpriced for what you get.

Posted Apr 26, 2015
Your cancellation policies are unacceptable. Parking fees and buffet fees are outrageous. This is not a 5 star hotel!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Staff was very nice. Hotel was clean and shuttle to Disney was great! Housekeeping missed our room one night but was quick to deliver fresh towels etc.
3 out of 5
by A verified traveler

Posted Apr 24, 2015
It was disappointing that all vending machine and arcade games that we encountered did not work. The pool area requires more attention due to the adjacent trees dropping debris.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los angeles

Convention Center close.

Posted Apr 20, 2015
Pros: Proximity to the Convention Center was my main reason for staying here.
Cons: Needs renovation not really a resort yet you are paying all the additional "resort" fees including parking, with-fi and in-room safe fees.
Location: Convention Center, restaurants, shopping and Disney parks within walking distance.
The staff was great at the front desk and restaurant. The hotel needs renovating to be considered a resort. The pool was warm and relaxing after a day at the convention center it a hot tub would have been better. The breakfast buffet was slightly over priced but included lots of choices for everyone included fresh strawberries and blueberries, granola and yogurt as wll as hot items eggs, potatoes, sausage or bacon. Very convenient, no waiting. The in-room refrigerator was great for drinks. Everything within walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Nice hotel walking distance to the Convention.

Posted Apr 20, 2015
The hotel is walking distance to the Anaheim convention center. Although prices of parking an extra day are horrible because they charge you double.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

good value hotel

Posted Apr 17, 2015
Pros: clean good breakfast and good heated pool
Cons: evening bar meal
Location: Walkable to Disney if with teenage children but shuttle buses stop outside.
good value hotel, good pool, good breakfast evening bar meal not so good. Much better than the best western plus across the road. Walkable e to Disney if with teenage children but shuttle buses stop outside.
1 out of 5
by A verified travelerfrom Canada

Terrible services at front desk

Posted Apr 13, 2015
Pros: Room cleanness were very nice.
We did not have hair dryer at our room so we asked frond desk. They kept saying we do not have it, we do not have it. We made sure there is hair dryer before we arrived so we did not bring our hair dryer. After 3 hours finally they brought hair dryer. Their system was down when we checked out. There was power outage one night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Close to Disneyland

Posted Apr 11, 2015
This hotel is okay, it's walking distance to the Disneyland park. But the room is small and the bathroom need more cleanliness. The staff are not really friendly. I guess they need some major renovation to this hotel.