Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Feb 20, 2015
Staff is friendly and very proud of their little hotel. While the room was certainly clean, it is in desperate need of an update: burn holes in couch, 1980s phone on the wall in the bathroom, flat pillows which are probably from the 80s as well.
4 out of 5
for Everyone
by A verified traveler

Convenient location for Pacific University

Posted Feb 4, 2015
Pros: Comfortable, clean
Cons: Let people enter the hotel through the office without griping about it.
Location: Convenient for Pacific University activities
Overall good experience but pool out of service. And I didn't like being told not to enter the hotel and rooms through the office, which was the most convenient entrance from the parking lot. I think this was because the staff didn't like the doorbell going off all the time, but it made me feel unwelcome and inconvenienced. Not a big deal, but I had to walk through the rain to access the side door at night rather than walking through the near, covered office door to access my room.
3 out of 5
for Everyone
by A verified traveler

Great proximity to visit to Pacific University

Posted Jan 26, 2015
Pros: Nice staff, good location
Cons: Rooms were in process of being updated so moving in the right direction
Location: Very close to Pacific University
A little outdated but in process of being updated. Room was clean and plenty of room for 3 adults. Staff quickly addressed issue of TV not functioning and toilet being really slow.
4 out of 5
for Everyone
by A verified travelerfrom X, Vancouver BC

Very comfortable stay and great service

Posted Jan 17, 2015
My daughter & I stayed for one night while she went to Pacific University for an interview. This hotel was only 7 blocks away from the school and had everything we needed for a good night's sleep. If you can carry your suitcase up about 14 stairs to the second floor, you'll be fine. Room was very clean, tap water had no taste & came at the right temperature. Waffle machine was nice to see & was being used often.
4 out of 5
for Everyone
by A verified travelerfrom Tacoma WA

Forest Grove

Posted Dec 24, 2014
Pros: everything
Cons: bigger tv
We arrived and the staff our room keys and paperwork all filled out. They were on top of everything and very courteous. The accommodations were actually very nice for an older place and the rooms were huge. So big that they really could use a larger tv in the room
4 out of 5
for Everyone
by A verified travelerfrom Minnesota

convenient location

Posted Dec 18, 2014
Pros: convenience, location was great for our purposes, it had a pool and hot tub, and they were gracious about allowing our local family to use the pool.
Location: many restaurants nearby, family down the road, car rental place reasonably close,
Aside from a little plumbing problem, which was dealt with quickly, we found this hotel to be everything we needed.
3 out of 5
by A verified traveler

NO Frills No service

Posted Dec 13, 2014
Pros: The locale in respect to my work
Cons: Service, Service, Service!!!
Location: Handy to major thorofare
The best thing going for this hotel is the price, The staff is inattentive to concerns of those staying there, ie; I am working in the area and have stayed on several occasions, I have been assigned the same room # 208 each time and have mentioned to staff the bathtub drain is clogged, no response, I have mentioned that the drink machine is empty yet every time I try to purchase a drink the machine is still empty, they have a coffee maker in the room, I make coffee every morning, on many mornings they have not replaced the coffee or sugar used on the previous day, they serve a continental breakfast at 0700 too late for any working person to take advantage of, half the time I remake the bed because it is sloppily thrown together, if it was not for the location in respect to my work and the price , I would not stay at this motel.
3 out of 5
by A verified travelerfrom Hood River, OR

Convenience vs. excellence

Posted Nov 29, 2014
Pros: the pool area
Cons: quality of bathroom/sink fixtures, carpeting, toiletry products (from China, no less), Continental breakfast
We stayed Thanksgiving night for the convenience of being near family, but I was disappointed in the quality of the room and its amenities...all designed to cut corners, apparently (note the toiletries made in China). The carpeting in the room was old and stained, as was the small couch. Fixtures were cracked and a bit off-putting. Sheets seemed clean, however, and bed comfortable. The complimentary breakfast was not appealing to us, but for the pancake and cereal crowd, was adequate, I presume. A pleasant surprise was the small pool which I used, undisturbed, the next morning. It was almost worth the price of the room, as it was clean, wonderfully warm, and well-maintained.
1 out of 5
by A verified travelerfrom Fountain Valley, CA

Won't ever stay here again

Posted Nov 27, 2014
Pros: Leaving. We didn't even stay for the free breakfast because we were afraid to eat there and we needed fresh air.
Cons: The carpet, the furnishings, the bedcovers, the wallpaper. Get rid of the smell!
Location: We were in town visiting a college, but had difficulty finding anywhere to eat.
The worst part was the entire building smelled bad. The carpet was old, worn, and stained. There were cobwebs in the room. My daughter slept in a sleeping bag that she got out of the car because she was afraid she would smell like the the bedding. It is a disgrace to the America's Best Value Inn and Suites that this motel can continue to operate in this condition. The very brief encounters with front desk staff were alright. The next night I stayed in a great place in Portland for only $6 more per night. This motel was way overpriced!
3 out of 5
for Everyone
by A verified travelerfrom Wa.

Pleasantly surprized

Posted Nov 24, 2014
Pros: Nothing fancy yet everything needed
Cons: Heating system either on or off, not thermostatically controlled. Continental breakfast made available at 0600. replace TV's w/larger screens
Location: Located on Main thorofare, handy location, plenty of fast food,not so much fine dining
Great value, quiet ,comfortable and convenient. Close proximity to my work location, little disappointed in lack of major restaurants locally