Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

A littlefunkybutotherwiseoutstanding.

Posted Aug 15, 2014
Great! They have an ancient elevator. .wonderful breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Homey place close to everything

Posted Aug 5, 2014
We found the White Swan to be very homey and wonderfully non-corporate. We were greeted by very nice young people and fresh made cookies. The room is big and the building used to be apartments, so it has an old-fashioned feel. The elevator is a very old model, but fun. The breakfast is good and a great addition. The hotel is also walkable to so much (sometimes a good walk), and also very close to BART, buses and the MUNI. We'd definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Central to everything

Posted Jul 17, 2014
Pros: I liked the breakfast that was included. We could walk to restaurants from the hotel and to most of the attractions. The bed was very comfortable.
Cons: Maybe a new faucet in the bathroom.
Location: We viewed the fireworks from Coit Tower. China town is five blocks away. We rode a cable car.
We stayed six nights at the White Swan Inn. We enjoyed the 60's British music in the lower food and sitting area. The 5:00 guest gathering is a nice touch. The room had a king sized bed, love seat, chair and fireplace. There was no Air Condition but it wasn't needed. We stayed July 3 - 9, 2014. I was able to enjoy several naps while my husband watched the World Cup. The hotel is small, charming and the staff are very helpful and friendly. We are glad we stayed here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice urban boutique hotel

Posted Jun 22, 2014
Free breakfast, free happy hour, free cookies... great location near restaurants and nightlife
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Jun 21, 2014
The hotel was very clean and the room was spacious. We loved the decor. The Complimentary breakfast was very good. The staff was pleasant enough, but they were in no way willing to go the extra mile to accommodate newbies to San Francisco. We desperately needed a concierge. Most amazing Italian resturant on the corner of Mason and Sutter!! Best in SF!!!
5 out of 5
Recommended
for Everyone
by Zacharias from Canada

The hotel is centrally located and convenient.

Posted May 29, 2014
Pros: The staff. Their service was excellent. The mid afternoon cookies and tea service was great as well. Andy, Zach and Ellla are THE BEST.
Cons: Wine service area could do with more small tables to rest the wine glasses. Turn around of clean cutlery during breakfast hour would be nice,
Location: China Town, Macy's Union Square, Walgreens, Liquor is easily accessbile.
The staff are very helpful with tips on travel. The always available tea, coffee service is excellent. We had a relaxed, comfortable stay. The time just flew back. The weather was super and the walks to Macy's and Union Square were charming. China town is just 10-12 minutes walk. The tram and cable car is close enough to benefit use of a 1 or 3 day transit pass.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Posted May 14, 2014
Pros: Excellent hotel. Clean, cozy British decor and ambiance. Amazing study with authentic toothpick models of British architecture. Great staff too!
Location: Great location. Had wonderful dinner just a quick walk up the street at the Fairmont's famous Tonga Room.
Great hotel, in a great part of San Francisco. Many good restaurants, cable cars nearby.
5 out of 5
Recommended
for Everyone
by Heather-Steve from Canada

White Swan Inn

Posted May 6, 2014
Pros: quiet clean and safe with good buffet breakfasts.
Cons: nothing
Location: Chinatown and cable car rides very close and Fisherman,s Wharf a 30 minute walk.
White Swan Inn in San Francisco was well situated for touring in a safe, clean end of the city. Public transit was easy to navigate and access and tourist attractions were within walking or a short cable car ride. Chinatown was a 10 minute walk with great restaurants. Daily buffet breakfast was filling and you were god to go until supper and in addition coffee and cookies were available all day. Starting at 5PM wine and hors d'ouevres were served and a great way to meet fellow guests.
4 out of 5
Recommended
for Business Travelers
by AT from MN

Expensive - but really charming.

Posted May 4, 2014 on Hotels.com
The room was large and comfortable, the staff was really helpful and welcoming, and the amenities were great. Wine reception, nice breakfast buffet, and FREE water and pop in the rooms. No air conditioning, but the room temp was fine, even though SF was unseasonably hot. Also, the receptionist offered a lovely large fan, which not only kept us cool but also drowned any semblance of street noise. Loved the British feel. Hotels in SF are pretty darned expensive, though - and this was no exception.
5 out of 5
Recommended
for Families
by East Coast Visitor from Boston

SFO REVISIT

Posted May 4, 2014 on Hotels.com
Hotel location great for shopping and dining. Staff friendly and helpful. Afternoon wine a great break and chance to meet other guests. Breakfast buffets have enough variety to suit most tastes. Only drawback to stay was unusually high local temperatures in city -- not controllable by staff. No A/C and not all windows could be opened for what little breeze was available. Also, no screens for windows. Room did have fan in closet.