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InterContinental Mark Hopkins, an IHG Hotel

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Primary image
Terrace/patio
Terrace/patio
View from room
In-room safe, desk, blackout drapes, iron/ironing board

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
999 California Street, San Francisco, CA, 94108

Explore the area

  • Popular LocationGrace Cathedral3 min walk
  • Popular LocationSan Francisco Museum of Modern Art17 min walk
  • Popular LocationMoscone Convention Center19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)25 min drive

Choose dates to view prices

About this area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is located in Downtown San Francisco, a neighborhood in San Francisco, and is near a metro station. Grace Cathedral and Lombard Street are notable landmarks, and travelers looking to shop may want to visit Pier 39. Check out an event or a game at Oracle Park, and consider making time for Exploratorium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 7 min walk
  • TransAmerica Pyramid - 12 min walk
  • San Francisco Museum of Modern Art - 17 min walk
  • Moscone Convention Center - 19 min walk

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 25 min drive

Restaurants

  • Uncle Vito's Pizzeria - 4 min walk
  • Parallel 37 - 4 min walk
  • Sons & Daughters - 4 min walk
  • Roxanne Cafe - 4 min walk
  • Beanstalk Cafe - 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco, near Grace Cathedral
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 76.38 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 15.00 for adults and USD 7.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Valet parking fee: USD 76.38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 538 out of 980 reviews
5 - Excellent 55%
Rating 4 - Good. 266 out of 980 reviews
4 - Good 27%
Rating 3 - Okay. 99 out of 980 reviews
3 - Okay 10%
Rating 2 - Poor. 49 out of 980 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 980 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay!
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Room are a little bit old.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the breakfast at the lobby restaurant. The food was bland, coffee refills slow. I'm not sure how scrambled eggs and potatoes can be so tasteless, and one piece of toast instead of two. For the cost it was not a good value.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was too expensive
Stayed 6 nights in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Good location, the top of the mark rooftop bar has amazing views.room has amazing views. On the down side it felt that the staff didn’t care for our needs. Asked for few simple things it felt like they are telling me it’s my problem. Secondly, They charged us additional money for charging the car overnight but never plug it to charge. Stayed in the fairmont that is across the stream few weeks ago and it’s the opposite experience .
Stayed 1 night in Jun 2022