Ratings based on 1,212 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Oakville, On

Nice hotel near downtown

Posted Apr 25, 2015
Very reasonably priced so close to downtown. Small room and bathroom, European size. Clean. They have a good restaurant and there is an excellent café next door. Would go there again.
4 out of 5
for Everyone
by A verified travelerfrom Chicago

Well appointed in a quiet area

Posted Apr 24, 2015
Pros: Friendly staff.
Cons: I needed directions to turn on the A/C and turn off the radio sleep alarm.
Location: Restauratns and shopping nearby. Subway was a 10 minute walk.
I liked the Chandler Inn. It is completely remodeled old building. The room was smallish but comfortable and well appointed.
2 out of 5
by A verified travelerfrom Canada

Sorry, too many disappointments

Posted Apr 23, 2015
- smoke detector battery dead, so they moved us to new room. Ironically, the smoke detector in the hall went off in the middle of the night keeping us awake for 1/2 hour. - small bathroom sink - no place to put toiletries. - no fridge - no coffee maker (are you kidding me?)
4 out of 5
for Everyone
by A verified travelerfrom Oklahoma

Small but very nice!

Posted Apr 22, 2015
Staff was very friendly and helpful. Room was small but very clean. Very nice hotel!
4 out of 5
for Everyone
by A verified traveler

Touch of Europe

Posted Apr 6, 2015
I enjoyed the Chandler Inn, it reminded me of a european hotel. The hotel was very clean, the staff answered every question about transportation and dinning suggestions. The hotel was an easy 3 or 4 block walk from Copley Square.
2 out of 5
by A verified traveler

Posted Mar 24, 2015
トイレの水洗が壊れた。夜だったので、エンジニアがいないので、部屋の移動となった。部屋は小綺麗にリノベーションしているが、インフラ施設はむかしのままのものを変更せずに使っているので、色々なところで不具合が生じた。 連泊の時の部屋の掃除が遅い(午後4時過ぎに帰ってきても掃除が出来ていない)
2 out of 5
by A verified travelerfrom NJ

Good location, but noisy and cramped.

Posted Mar 23, 2015
Pros: Location.
Cons: Better housekeeping, soundproofing, and nicer amenities.
While this hotel is in a good location that is an easy walk to sightseeing and restaurants, our room lacked basic amenities, the bathroom was cramped, the rooms were noisy, and the housekeeping was inconsistent.
3 out of 5
for Everyone
by A verified travelerfrom Vancouver, BC

Clean Budget Hotel

Posted Mar 10, 2015
Location: If you are on a budget there are some cheap breakfast places just around the corner that seem quite popular with the locals!
The most disappointing part about our stay was our room location, which was right above the bar on the second floor. If you are placed there you can expect loud music up until close, and loud voices past that. So, if you are a light sleeper, you are out of luck until at least 3:00 AM. Fortunately we were out late each night except the first one so we didn't request to be moved and I can;t comment on whether they would have accommodated that request. The room is SMALL, but adequate if you just need a place to sleep (problems above non-withstanding). The bathroom is quite modern (though also very small) with a glass door and stone tile. The queen bed we booked was adequate but quite springy. The bedding was comprised of this, and cheap feeling material compared to what we are used to (heavy, downey blankets) but they did the job. Very few amenities in the room, but there is a safe, a speaker iPhone dock/alarm clock, and cable-connected flat screen TV. The lighting is a bit harsh and hospital-like, but that was fixed with a couple white t-shirts tossed over the lamps to soften it. The staff were all-business and without much cordiality, but they were not rude. They were not able to accommodate my request for a fan in the room (not because it was hot, but because the noise and air movement help me sleep), however, I have stayed at much more expensive hotels that also have trouble filling that request for some reason. Overall, not bad, not great, but it was clean!
2 out of 5
by A verified traveler

Chandler Hotel

Posted Feb 25, 2015
Pros: Its convenient location to downtown Boston and its charming South End neighborhood.
Cons: Room comfort, adjoining restaurant (mediocre and overpriced).
This hotel is not a good choice for a business traveler. Rooms are cramped. My room had no work desk and a chair that was impossible to comfortably sit on. Hotel staff refused to change the chair.
5 out of 5
for Everyone
by A verified travelerfrom San Jose, CA

Quaint little hotel

Posted Feb 23, 2015
Pros: This hotel is great because of its location. It is also quiet and clean, and the staff is friendly and helpful.
Cons: There should be more hooks throughout the hotel room. An additional six or so hooks on the walls to hang clothes would have made a world of difference
What a sweet little hotel in the heart of the South End. We enjoyed our stay here. The hotel staff was friendly and helpful. The room was clean. The Trophy Room bar/restaurant was a great place to be at night.