Hilton Boston Downtown/Faneuil Hall

Photo gallery for Hilton Boston Downtown/Faneuil Hall

Primary image
Premium bedding, pillowtop beds, in-room safe, desk
42-inch flat-screen TV with cable channels, pay movies
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hilton Boston Downtown/Faneuil Hall

Hilton Boston Downtown/Faneuil Hall

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
89 Broad St, Boston, MA, 02110

Explore the area

  • Popular LocationNew England Aquarium4 min walk
  • Popular LocationFaneuil Hall Marketplace5 min walk
  • Popular LocationBoston Common15 min walk
  • AirportBoston, MA (BOS-Logan Intl.)11 min drive

Choose dates to view prices

About this area

Boston

Hilton Boston Downtown/Faneuil Hall is located in Downtown Boston, a neighborhood in Boston, and is near the airport and near a metro station. USS Constitution Museum and Boston Museum of Fine Arts are cultural highlights, and travelers looking to shop may want to visit Faneuil Hall Marketplace and Copley Place. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Boston Harbor - 4 min walk
  • New England Aquarium - 4 min walk
  • Faneuil Hall Marketplace - 5 min walk
  • Boston Common - 15 min walk
  • Massachusetts State House - 15 min walk

Getting around

  • Aquarium - 5 min walk
  • South Station - 9 min walk
  • Logan International Airport (BOS) - 11 min drive

Restaurants

  • Espresso Love - 2 min walk
  • Bostonia Public House - 3 min walk
  • Pasta Beach - 3 min walk
  • Cafe Fleuri - 3 min walk
  • Al's State Street Cafe - 3 min walk

About this property

Hilton Boston Downtown/Faneuil Hall

Historic Boston hotel in Downtown Boston, walk to New England Aquarium
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Hilton Boston Downtown/Faneuil Hall offers 403 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Boston hotel provides wireless Internet access for a surcharge. 42-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages spoken

Arabic, Chinese (Mandarin), English, French, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)

Parking and transportation

  • Secured covered valet parking on site (USD 57.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10.00-30.00 for adults and USD 10.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Fin Point

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Welcoming dogs only
Up to 75 lbs
Pets cannot be left unattended

Children and extra beds

Children are welcome
Kids stay free! Children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 20.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 30.00 for adults, USD 10.00 and USD 30.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Covered valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015280351
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Downtown/Faneuil Hall
Hilton Downtown/Faneuil Hall Hotel
Hilton Downtown/Faneuil Hall Hotel Boston
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Boston Downtown/Faneuil Hall Hotel
Hilton Boston Downtown/Faneuil Hall
Hilton Boston Financial District
Hilton Boston Faneuil Hall
Hilton Boston Downtown/Faneuil Hall Hotel
Hilton Boston Downtown/Faneuil Hall Boston
Hilton Boston Downtown/Faneuil Hall Hotel Boston

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 579 out of 962 reviews
5 - Excellent 60%
Rating 4 - Good. 249 out of 962 reviews
4 - Good 26%
Rating 3 - Okay. 76 out of 962 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 962 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 962 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to Boston by ptown Ferry and could walk to the Hotel. Also convenient to the North end!
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs to be updated
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and there is much to see do and eat within a one mile walk.
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with partner
Disliked: Property conditions & facilities
The first time they gave us had towels and bedsheets holding the door open. They gave us another room Nextdoor. The next morning morning the towels and bedsheets were still holding the door to the first room open. Stains on carpet in the main lobby.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs USB ports
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness. However was a bit disappointed with the menu selections at the restaurant. Surprisingly did not have your basic shrimp cocktail
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities
I loved the hotel. I did not like the $60 parking fee nor the numerous additional fees that made my $289 room a $420 bill.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property, located in the heart of downtown, that is incredibly well-maintained and enjoys a very friendly staff.
Stayed 2 nights in May 2022

2/5 Poor

Disliked: Staff & service, property conditions & facilities
No remote in the room, had to call multiple times and remote they brought didn't work. Room temperature wouldn't go below 71 although set in the 60s. No fan or ventilation in the bathroom.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is really nice and clean. It’s on a quiet street and it has great location.
Stayed 1 night in May 2022