Ratings based on 101 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby H from London
Posted Nov 30, 2013
for Business Travelersby Shaun from Canada
24 hours in TokyoPosted Nov 28, 2013
Cons: It would be nice if it had a take away coffee shop for quick breakfast without the big hotel prices.
Location: The weirdness of Shinjuko is right around the corner
Great location and the airport shuttle to and from works great. It is a business hotel so if that's not your scene then it might not work for you. Super clean and it shines. Very helpful Staff. If you can get breakfast included as part of a package, then take it as otherwise it is high end hotel prices.
for Everyoneby Matty from Melbourne
Hyatt Regency TokyoPosted Nov 8, 2013
Pros: Very nice hotel, helpful staff and good location.
Cons: The fitness centre should be open later. Apart from that the food and drink is really pricey, but you can always walk elsewhere.
Location: Great location, it is a easy walk to the main train station and if you need it there is also a free shuttle bus that you can use. Plenty of shopping.
A big draw card to staying at a higher end hotel such as the Hyatt is the airport limousine (bus) available from the airport. It is much easier and probably quicker than taking your luggage on a train. The hotel is very grand and really nice to stay in if you can afford it. Location is fantastic. It also seems very popular with people traveling on business.
for Everyoneby A verified traveler
Posted Nov 5, 2013
for Everyoneby Yumi from Seattle
Nice hotel, very convenientPosted Oct 30, 2013
I have stayed here twice in the past during my visits to Japan. It is one of the several big hotels in the western Shijuku area built up around the huge city hall complex of Tokyo's metropolitan government. The hotel is very convenient for international and domestic travelers because airport shuttles to and from both Narita and Haneda airports stop here. The hotel is also within an easy walking distance from Shinjuku station, which is a major transportation hub. It also has a free shuttle bus to and from the station for those who care not to walk. It is well maintained and elegantly appointed. It also felt more peaceful than a similar hotel in the area where I had previously stayed and which had so many restaurants and shops that it had felt like a crowded mall.
for Business Travelersby A verified traveler
Old and sad rooms, great ServicePosted Oct 21, 2013
Pros: Service, location
The rooms are dated, no modern amenities, no standaard wifi, not enough adapters to power your phone, computer camera, etc.. There is no mojo at the lobby... that said the service is impecable and everyone is willing to help and make your stay very confortable.
for Everyoneby Tim from Australia
Nice hotel but had to pay for anything extraPosted Oct 17, 2013
It was a nice and friendly place as you would expect from the Hyatt and the location was good but everything there cost more money. No free wifi and pool and gym cost money to use. Not worth it unless you can happily afford to spend extra money on that sort of thing.
for Everyoneby A verified traveler
nice hotel but unreasonable chargesPosted Oct 11, 2013
All was very good., the only thing i would say is the charges of wifi, most of the five start hotel are not charging any wifi fees, please consider to cxl this charges.
for Business Travelersby Jon
One night stay at Hyatt regencyPosted Oct 2, 2013
Pros: Greta facilities and room service.
Cons: Later opening times for the restaurants and maybe a less complicated wifi access procedure.
Location: A good location in Shinjuku...lots of nightlife around. Although about 30 minutes in a cab from Tokyo Station.
This was just a quick stopover before catching a flight back to London the next day. A very business like hotel with a grand but no nonsense feel about it when you arrive. The room was very comfortable with a good view across the city. Reception staff very efficient and room service excellent.
for Everyoneby Robert from Irvine, CA
Great hotel for a stay in ShinjukuPosted Sep 28, 2013
Pros: Convenient free shuttle bus to the Shinjuku west train station which runs throughout the day every 20 minutes until about 21:30 or 22:00
Cons: Take out orders for coffee in the 24hour cafe are about half the size of sit-down orders. You've got to buy two if you really want enough coffee.
Location: The location is fantastic, it's a free 5 minute bus ride to the Shinjuku train station where all the night life is.
It's the Hyatt and it's in Tokyo so you can expect the best the Hyatt has to offer along with the professional courtesy of the Japanese people. Great place to stay.