Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
44% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom west memphis


Posted Apr 5, 2015
Owner attitude. Wow, they acted like i was doing them a favor by being their customer
2 out of 5
by A verified travelerfrom Indianapolis@ memphis Ark

Shabby hotel, nowhereneartheusualbestWestetndards

Posted Apr 3, 2015
I was very unsatisfied with my initial contact with Best Western staff, who was rude! My family set off with good intentions to have a wonderful stay only to find out when we got there that we had to pay extra money for our children who were both under the age of 2. This extra cost was due to a "fire Hazzard" which I have never heard of any hotel. if that was not bad enough we were directed to enter into the back door of the hotel where we would slide our key cards. To our surprise there was no need for this because it was open to everyone including the truck stop where it was located. The lobby was locked and inaccessible to our needs throughout the night
2 out of 5
by A verified travelerfrom Nashville, TN

I came down for the Grizzlies and Cavaliers game.

Posted Mar 29, 2015
The hotel is kind of old and needs to be updated. The main thing was it was next to a truck stop and you heard trucks all night long rearing up engines. And the highway noise was awful. I was only their to sleep and that wasn't worth it....Should have been free.
2 out of 5
by A verified traveler

The Room

Posted Aug 24, 2014
Pros: The bed, shower, & staff were nice.
Cons: Remodel & teach the housekeeping staff how to clean.
Location: It was very close to Beale Street & many other entertainment opportunities.
We were afraid to touch the couch. It was filthy & looked like a Goodwill reject! The bed was the cleanest thing in the room (thank God). The bathroom wasn't too bad but the drain plug was lying in the tub & I don't think they cleaned in the corners or under the counter for years.
2 out of 5
by padre19from Dothan, AL, USA

Lost in West Memphis

Posted Jun 1, 2013
The entrance to the hotel was not visible at all. The pool had no water in it which seemed odd considering we stayed on Memorial weekend. And my credit card was double charged which left me with no extra cash until it was cleared up 48 hours later. It took 30 minutes to actually find the hotel which was described as being just off the interstate.
2 out of 5
by A verified traveler


Posted May 27, 2013
Pros: Nothing to mention.
Cons: Everything, Even the BREAKFAST SUCKED!!!
Coming from Chicago with a ten hour drive, We did arrive a HALF AN HOUR before check-in WHAT A BIG DEAL. Our room was not ready, We were showed a another room that was full of smoke (we requested nonsmoking). The third room was ok until we turned the air on the compressor was so loud we had to turn the TV up to drown the sound. Checked out a FOURTH room smoke and noise. We just stay away from the room as long as possible sightseeing. Not a good experience the hotel is next door to a TRUCK STOP, Not one we will stay at again!!!!!!!!!!
4 out of 5
for Everyone
by A verified traveler


Posted May 26, 2013
the breakfast needs more work, very small and eggs were terrible. cold cereal was good, biscuits and gravy very bland
3 out of 5
by Garyfrom Tulsa, OK

Expect a little below average...

Posted Jul 29, 2012
Not bad overall, but several factors brought my scoring down: * hotel is right next door to a truck yard. Semis arriving and backing in all night was noisy and kept us up. * 1 of 3 light fixtures in the room was inoperative. * the current problem with most motels is mattresses that are past their prime. No exception here, I'm afraid. * for a motel just off the Interstate, my standards weren't high to begin with. Z
3 out of 5
for Everyone
by mayfrom arkansas

ok for a overnite stay

Posted Jul 20, 2012
Pros: none
Cons: traffic at night
Location: bad spot needs to be relocated
it was not the best but u get wat u pay for only bad thing was the truck stop at the back of the motel with women walking at night it was scary no
5 out of 5
for Everyone
by Davefrom Kentucky, USA

Pretty Nice.

Posted May 21, 2012
Nice Hotel. Clean room. Breakfast was small but adequate.