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Hampton Inn & Suites Memphis East

Photo gallery for Hampton Inn & Suites Memphis East

Exterior
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hampton Inn & Suites Memphis East

Hampton Inn & Suites Memphis East

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
962 S Shady Grove Rd, Memphis, TN, 38120

Explore the area

  • Popular LocationPink Palace Museum10 min drive
  • Popular LocationUniversity of Memphis11 min drive
  • Popular LocationWolfchase Galleria14 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Room options

About this area

Memphis

Located in Memphis, Hampton Inn & Suites Memphis East is in the business district. Graceland and WDIA Radio Station are local landmarks, and some of the area's attractions include Dixon Gallery and Gardens and Golf and Games Family Park. Pink Palace Museum and Children's Museum of Memphis are also worth visiting.

What's nearby

  • Pink Palace Museum - 10 min drive
  • University of Memphis - 11 min drive
  • Overton Park - 13 min drive
  • Wolfchase Galleria - 14 min drive
  • Rhodes College - 14 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Frank Grisanti's - 3 min walk
  • Ruth's Chris Steak House - 4 min walk
  • Salsa Cocina Mexicana - 5 min walk
  • Owen Brennan's Restaurant - 6 min walk
  • The Capital Grille - 7 min walk

About this property

Hampton Inn & Suites Memphis East

Hotel in the business district
Free to-go breakfast, a terrace, and a garden are just a few of the amenities provided at Hampton Inn & Suites Memphis East. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an area shuttle, and express check-out
  • Meeting rooms, a front desk safe, and a 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
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Frequently asked questions

Does Hampton Inn & Suites Memphis East have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn & Suites Memphis East?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East on Feb 12, 2023 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Memphis East pet-friendly?

Yes, Hampton Inn & Suites Memphis East allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Memphis East?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Memphis East?

Check-in is from 4 PM - midnight.

What time is check-out at Hampton Inn & Suites Memphis East?

Check-out is at noon.

Where is Hampton Inn & Suites Memphis East located?

Situated in the business district, this hotel is within 3 mi (5 km) of Lichterman Nature Center, Opera Memphis, and Baptist Memorial Hospital. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 mi (5 km).

Can I cancel my reservation for free at Hampton Inn & Suites Memphis East and receive a full refund?

Yes, Hampton Inn & Suites Memphis East offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites Memphis East cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 856 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 253 out of 856 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 73 out of 856 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 23 out of 856 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 24 out of 856 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Denita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service/staff was very professional and friendly. Breakfast was great. Area/location was excellent! Hotel property could use some updates to carpeting/fixtures/etc.
Stayed 2 nights in Jan 2023

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
The room was clean, but the place needs to be updated. The building has a smell which again goes hand in hand with updating. Get rid of bathroom door and put in pocket door which would allow a little more room in the bathroom.
Stayed 3 nights in Jan 2023

10/10 Excellent

Robert Burton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and Clean

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service
Nice stay, the whole place cld use an upgrade... The staff were wonderful
Stayed 1 night in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay

10/10 Excellent

Sarmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and friendly staff at check in.
Stayed 1 night in Dec 2022

6/10 Okay

DEBORAH

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is getting old and worn out looking in the hallways. Doors are marred, walls need painting. Staff was very nice and accommodating. I don't know the reason why but they had their hospitality van blocking one of the main entrance/exit in the front of the hotel and it was inconvenient and a little disturbing. I question the safety of this.
Stayed 1 night in Dec 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Three notches above merely “ok.” A lovely spot - I will return again and again.
Stayed 3 nights in Nov 2022

10/10 Excellent

Robert Burton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean easy access

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple getaway
My wife and I entered the hotel and were greeted by a very friendly desk clerk (Erica K). A very pleasant smell was noted upon entering. The hotel was clean with signs that showed the direction of where things were such as elevator, dining, fitness center and more. Our room was large, clean and no problem noted. We enjoyed our stay and will definitely come back with our family next time.
Stayed 1 night in Oct 2022