Hilton Garden Inn Memphis East Germantown, TN

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Featured Image
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes

Overview of Hilton Garden Inn Memphis East Germantown, TN

Hilton Garden Inn Memphis East Germantown, TN

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
6811 TraVure South, Germantown, TN, 38138

Explore the area

  • Popular LocationWolfchase Galleria17 min drive
  • Popular LocationMemphis Zoo17 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive
  • Popular LocationGraceland19 min drive

Choose dates to view prices

About this area

Germantown

Hilton Garden Inn Memphis East Germantown, TN is located in Germantown. Check out an event or a game at Liberty Bowl Memorial Stadium, and consider making time for Memphis Zoo, a top attraction not to be missed.

What's nearby

  • TPC Southwind - 10 min drive
  • Shelby Farms Visitor Center - 10 min drive
  • Wolfchase Galleria - 17 min drive
  • Memphis Zoo - 17 min drive
  • Graceland - 19 min drive

Getting around

  • Memphis Central Station - 22 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • The Garden Grille & Bar — 1 min walk
  • The Garden Grille & Bar — 1 min walk
  • Swanky's Taco Shop — 7 min walk
  • Brooklyn Bridge Italian Restaurant — 8 min walk
  • Seasons 52 — 3 min drive

About this property

Hilton Garden Inn Memphis East Germantown, TN

Art Deco hotel with restaurant and fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and conference space. All 129 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include microwaves and free tea bags/instant coffee. Free wired Internet and room service are standard, as are flat-screen TVs with digital channels. Housekeeping is available once per stay.
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with designer toiletries and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels.

This Germantown hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Free tea bags/instant coffee
  • Microwave
  • Mini-fridge

More

  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15.00 for adults and USD 10.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 69 out of 94 reviews
5 - Excellent 73%
Rating 4 - Good. 16 out of 94 reviews
4 - Good 17%
Rating 3 - Okay. 5 out of 94 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 94 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 94 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The room was well decorated and planned. Convenient area. Very clean.
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. The rooms are large and comfortable with a fridge, microwave, and Keurig coffee maker. They give us enough towels and washcloths.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I laid my head on the pillows they went completely flat, like my head was literally at the mattress level. Using 4 pillows gave me slight normal positioning. Also the microwave may have been going out because I had to warm my food for 6 minutes and it was still lukewarm. Besides those things everything was great.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Conveniently located to restaurants and other stores
Stayed 2 nights in Aug 2021