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Hilton Garden Inn Memphis East Germantown, TN

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Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes

Overview of Hilton Garden Inn Memphis East Germantown, TN

Hilton Garden Inn Memphis East Germantown, TN

3-star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
6811 TraVure South, Germantown, TN, 38138

Explore the area

  • Popular LocationOpera Memphis4 min drive
  • Popular LocationLichterman Nature Center5 min drive
  • Popular LocationBattlefront Lasertag and Paintball8 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive

Room options

About this area

Germantown

Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district and near the airport. Check out an event or a game at Mike Rose Soccer Complex, and consider making time for Memphis Zoo, a top attraction not to be missed.

What's nearby

  • Opera Memphis - 4 min drive
  • Lichterman Nature Center - 5 min drive
  • Cameron Brown Park - 7 min drive
  • Battlefront Lasertag and Paintball - 8 min drive
  • Shelby Farms Visitor Center - 11 min drive

Getting around

  • Memphis Central Station - 22 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • Swanky's Taco Shop - 7 min walk
  • Ruth's Chris Steak House - 3 min drive
  • P.F. Chang's - 3 min drive
  • Seasons 52 - 3 min drive
  • The Capital Grille - 3 min drive

About this property

Hilton Garden Inn Memphis East Germantown, TN

3-star hotel in the business district
Take advantage of dry cleaning/laundry services, a bar, and a gym at Hilton Garden Inn Memphis East Germantown, TN. Be sure to enjoy a meal at The Garden Grille & Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and a TV in the lobby
  • A computer station, a front desk safe, and a gift shop
Room features
All guestrooms at Hilton Garden Inn Memphis East Germantown, TN have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Mini fridges, microwaves, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 15.00 for adults and USD 10.00 for children (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Frequently asked questions

Does Hilton Garden Inn Memphis East Germantown, TN have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Hilton Garden Inn Memphis East Germantown, TN?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Memphis East Germantown, TN on Oct 23, 2022 start from $128.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Memphis East Germantown, TN pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Memphis East Germantown, TN?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Memphis East Germantown, TN?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Garden Inn Memphis East Germantown, TN?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Memphis East Germantown, TN located?

Situated near the airport, this hotel is within 9 mi (15 km) of TPC Southwind, Shelby Farms Visitor Center, and University of Memphis. Mike Rose Soccer Complex and Memphis Zoo are also within 12 mi (20 km).

Can I cancel my reservation for free at Hilton Garden Inn Memphis East Germantown, TN and receive a full refund?

Yes, Hilton Garden Inn Memphis East Germantown, TN offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Memphis East Germantown, TN cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 163 out of 218 reviews
5 - Excellent 75%
Rating 4 - Good. 32 out of 218 reviews
4 - Good 15%
Rating 3 - Okay. 11 out of 218 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 218 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 218 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

1/5 Terrible

Melissa
Business traveler, Traveled with partner, Traveled with pets, Traveled with family
They didn’t have the room type I booked when I got there. And wanted to charge me for each dog I had (I had 2) which was NOT on Expedia; the fee was also more than what was posted on Expedia. Need to update that. They sent me to the Home2 to get a room because I guess it’s run by the same people. I go to the Home2 and they don’t have anything and then they proceed to cut my head off for absolutely no reason. SUPER RUDE guy at the front desk. I literally saw him going off about me through the front doors when I left. So there I went, looking for a room at 1:00 in the morning because my reservation was screwed up. Do not recommend at all!
Stayed 1 night in Jul 2022

3/5 Okay

David
Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean small room. Blah location and no free breakfast. Staff was on their phones. Weird parking.
Stayed 3 nights in Jul 2022

5/5 Excellent

James Allan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Everyone I dealt with was extremely helpful and polite. The food there was outstanding. Top to bottom, an excellent experience. A couple things I didn'tlike. There is no literature of any kind in the room about nearby businesses, checkout time, literally nothing. Also, after having to ask when checkout time was, and being told it was 11:00 AM, I was rudely awoken at 8:30 AM by violoent banging on my door and loudly announcing it was housekeeping. I would have put a Do Not Disturb sign on the door, but even that was not in the room.
Stayed 3 nights in Jun 2022

5/5 Excellent

Geneva
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

4/5 Good

Brittany
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel with well-lit parking lot. Parking limited at times.
Stayed 2 nights in Apr 2022

5/5 Excellent

AMY
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

5/5 Excellent

Katrina
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

3/5 Okay

Robin
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
We stayed in Room 539. When we checked in, the front desk clerk put 538 on the key envelope. We couldn’t get into that room so I had to go back downstairs to find out from another person that it was 539, and she was completely unapologetic. There was a constant sound of running water if you were in the bathroom, but it sounded like it was coming from next door. It was very annoying.
Stayed 2 nights in Jun 2022

5/5 Excellent

richard
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

5/5 Excellent

Tamiko
Stayed 1 night in May 2022