Ratings based on 258 Verified Reviews
They paid and stayed. We double-checked. 3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Studentsby A verified travelerfrom Owen Sound, Ontario
We enjoyed our staff.
Posted Jan 20, 2015Pros: The staff were friendly and helpful and the location was great.
Cons: As we noticed its under renovations, I'm sure once complete it will look great.
Location: We visited the local attractions, casino,a music concert,the river and downtown area. Enjoyed exploring the city.
We stayed for two nights and found the staff very helpful with any questions about the city or the hotel. Our only complaint was the carpet was badly stained. The view of the downtown was great and our bed was very comfortable.
Comment from Hotel Management
Jan 22, 2015
Thank you for your feedback! We have started the renovation process and will be doing a full renovation of all guestrooms and public areas. We hope to see you again soon!
Recommended
for Everyoneby A verified travelerfrom Simcoe Ontario.
The hotel was under construction.
Posted Dec 16, 2014Due to construction our room was upgraded to a suite. You would have never known there was construction happening if we weren't told. We will definnately stay there again.
Recommended
for Everyoneby A verified traveler
Condom wrapper in pullout couch when it was opened
Posted Dec 8, 2014Great, but could use a deep clean. There were guest running up and down the halls until 3am. They seemed too young to book a hotel. (I keep trying to not day more things but it won't let me)
Recommended
for Everyoneby A verified travelerfrom South Florida
Convenient to Downtown Windsor, very well priced.
Posted Oct 29, 2014Pros: Location; room rate; had restaurant attached which this southern living woman appreciated on a rather cold night. Comfortable room.
Cons: Cosmetically the foyers need some touching up. The rugs could be refreshed.
Location: LaGuardia's/Italian restaurant was excellent. Spago was good. Caesar's Palace was interesting (huge). Near shops and "restaurant row". Riverfront.
Staff was friendly and very helpful. Rates were good. Location of hotel was convenient but parking garage was one block away and spaces were tight fit. Renovations in hotel are planned and are needed, at least cosmetically. Rooms were clean, comfortable and easy to regulate the AC/Heat systems. Restaurant off the lobby had good breakfast, great tea, and amazing late night snack of chocolate cake.
Recommended
for Business Travelersby A verified traveler
Posted Oct 20, 2014 on Hotels.com
Recommended
for Everyoneby A verified travelerfrom Ajax Ontario
Close to joe Louis arena usa
Posted Oct 18, 2014Large bright clean Close to destination That is all I have to say
Recommended
for Personal Eventby Geofffrom Milwaukee
Posted Sep 11, 2014 on Hotels.com
Good location walking distance to downtown. Great rooms and friendly staff. My favorite when I visit family in Windsor.
by A verified travelerfrom Guelph Ontario
Shouldn't be 3 Star rated. No parking facilities
Posted Sep 10, 2014Tap at sink leaked. Old CRT television. Water stains on ceiling in bathroom. Location not easy to find.
Recommended
for Everyoneby A verified traveler
overnight
Posted Sep 7, 2014To Windsor for a concert. Hotel close to the venue(casino) Quiet, clean, comfortable. Updating fire sprinkler system. Some construction in the hallways.
Recommended
for Everyoneby A verified travelerfrom Whitehorse, Yukon
Nice 2 room suite w basic kitchenette
Posted Sep 7, 2014Pros: Nice room and good location.
Cons: The parking is a nuisance, you pay extra tp park your car in a parking tower ($12 /day), it's awkward to register initially due to poor parking.
Location: Close to riverfront but bordered on a sketchy part of town. Waterpard is very close.
Clean,well appointed and great for travelling with a teenager! Small fridge and microwave made producing snacks easy. Good location close to riverfront parks etc. Windsor is easy to get around and accessible.