Holiday Inn Toronto Downtown Centre, an IHG Hotel

Photo gallery for Holiday Inn Toronto Downtown Centre, an IHG Hotel

Featured Image
Indoor pool
Balcony
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Holiday Inn Toronto Downtown Centre, an IHG Hotel

VIP Access

Holiday Inn Toronto Downtown Centre, an IHG Hotel

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
30 Carlton Street, Toronto, ON, M5B2E9

Explore the area

  • Popular LocationToronto Eaton Centre12 min walk
  • Popular LocationUniversity of Toronto - St. George Campus17 min walk
  • Popular LocationRoyal Ontario Museum19 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)31 min drive

Choose dates to view prices

About this area

Toronto

In the city center and near a metro station, Holiday Inn Toronto Downtown Centre, an IHG Hotel is in an area with great shopping. Massey Hall and Royal Ontario Museum are cultural highlights, and some of the area's attractions include Hockey Hall of Fame and The Distillery Historic District. Looking to enjoy an event or a game while in town? See what's happening at Scotiabank Arena or Rogers Centre. Guests love the hotel's central location.

What's nearby

  • Downtown Yonge - 3 min walk
  • Yonge-Dundas Square - 10 min walk
  • Toronto Eaton Centre - 12 min walk
  • University of Toronto - St. George Campus - 17 min walk
  • Royal Ontario Museum - 19 min walk

Getting around

  • College Station - 2 min walk
  • Union Station - 8 min drive
  • Pearson Intl. Airport (YYZ) - 31 min drive

Restaurants

  • The Carlton Restaurant — 1 min walk
  • Jinya Ramen Bar — 2 min walk
  • Burger Bar — 3 min walk
  • Fran's Restaurant — 3 min walk
  • Hair of the Dog Neighbourhood Pub & Restaurant — 3 min walk

About this property

Holiday Inn Toronto Downtown Centre, an IHG Hotel

Eco-friendly Toronto hotel in Downtown Toronto with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. All 513 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like refrigerators and coffee makers. Premium bedding, pillow menus, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre, an IHG Hotel offers 513 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 6.95-14.95 for adults and CAD 0-0 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Filipino
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (8846 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6.95 and CAD 14.95 for adults, CAD 0 and CAD 0 for children (approximately)
  • Covered self parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel
Toronto Centre, An Ihg
Holiday Inn Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre, an IHG Hotel Hotel
Holiday Inn Toronto Downtown Centre, an IHG Hotel Toronto
Holiday Inn Toronto Downtown Centre, an IHG Hotel Hotel Toronto

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 595 out of 1498 reviews
5 - Excellent 40%
Rating 4 - Good. 613 out of 1498 reviews
4 - Good 41%
Rating 3 - Okay. 162 out of 1498 reviews
3 - Okay 11%
Rating 2 - Poor. 71 out of 1498 reviews
2 - Poor 5%
Rating 1 - Terrible. 57 out of 1498 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The Service was ok by the Staff. They Were Friendly and knowledgable. However, the Hotel was run down and needs refurbishing. The Lobby was ok but the Elevators were Horrible. Low Lighting, The Stainless Steel was filthy and buttons were missing for the Floors. In the Rooms, there were scuff marks all over the walls and stains on the carpet. This hotel has seen betrer days. I would not stay here again. For 200 a night I expected more.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The covid safety standards were good. I did not like that check in was 4 o’clock even if your room was clean. They offered early checkin for an extra 30 dollars. We were told parking was 30 dollars and that we could leave the care in the parking lot until 3 pm. However, when we tried to leave the parking garage it was 42 dollars. I don’t like how they are just constantly trying to charge you more money.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
The staff was super friendly and the location was pretty central for the places we wanted to go. The water pressure was pretty mild and a little disappointed we couldn’t have breakfast in our room but room was clean and comfy.
Stayed 3 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Too expensive for a very small cage. Not very clean. There is not even a desk or table you can use.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nothing special, but was overall a relaxing stay. Helpful staff and clean room.
Stayed 2 nights in Sep 2021