“I had higher expectations of the hotel, due to the high ratings. However, when we arrived, the pool & hot tub were closed, the pillows were all lumpy, the bed was extremely firm, the shower light did not work, and the conditioner bottle was broken. At the front desk, the host verbally announced our room number and someone else’s information was displayed on the tablet. There were a variety of options on the continental breakfast but the quality was disappointing. Next time, I’ll find somewhere……
“This place is very outdated. Everything is old. Mildew in bathroom. Large plastic tote in hallway with standing water from a leak. Not a good place to stay.”
“Was told at check in the pool was open, although it's missing a foot of water. When my children went down to swim they were told they weren't allowed that it was 15$ per person.”