“At the check out, receipt was not available. Staff said me that they would send it soon but I don't receive it. On the stairs, furnitures are left. Shampoo and conditionner dispensor doesn't work well.”
“It was a lovely stay that I had at Urbano Hotel - a beautifully and clean hotel with very warm and helpful staff. If I visit Accra again, Urbano will still be my choice.”
“Everything was great. The only thing thst could be improved is that they could have the air conditioning running before you check in as upon arrival the room was very hot and took a while to cool down. Room was clean A/C was great, breakfast was great, staff were very pleasant and free airport shuttle”
“Staff was nice - accommodated my early check in. Beware though - Expedia says check in is 2pm but real time check in is 3pm.
Pool was dirty with lots of leaves - I’m not sure it gets used much.
A lot of outside from window - late into the night. Not sure if it was some sort of machine they were using. Also you can hear footsteps on the gravel.
No refill of coffee after it was used and fridge was leaking water.
Toilet - good.
Shower - good and clean and water pressure was great.”