“This time, my experience was just average. The person at the reception had no information about my booking and mentioned that since he had not confirmed it, the stay was not guaranteed. As a result, there was quite a delay during check-in.
Secondly, unlike my previous stay, drinking water was not readily available at the hotel. I also received several calls regarding checkout, and my request to extend the checkout by just one hour was not accommodated. Overall, the experience was disappointing……
“We stayed at the bungalow for 8 days. The design and amenities were brilliant. The property is very well maintained. The dining staff and menu were great. There is a game room we enjoyed. The view outside the balconies and terrace of rural bengal is great. This is located close to some great dining options within 5-10 minutes. Overall much better than crowded resorts in Shantiniketan.”
“The property is ok to stay. But the check in experience was bad. They said they can’t find the confirmed booking and were made to wait at check in for more than 30 mins telling us there was no bookings. Funnily enough we also had their banquet hall booked for the same day and still got this service.”