“We stayed at the bungalow for 8 days. The design and amenities were brilliant. The property is very well maintained. The dining staff and menu were great. There is a game room we enjoyed. The view outside the balconies and terrace of rural bengal is great. This is located close to some great dining options within 5-10 minutes. Overall much better than crowded resorts in Shantiniketan.”
“The property is ok to stay. But the check in experience was bad. They said they can’t find the confirmed booking and were made to wait at check in for more than 30 mins telling us there was no bookings. Funnily enough we also had their banquet hall booked for the same day and still got this service.”
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I booked two rooms at Hotel Tulusi Inn through Expedia and selected the "pay at hotel" option. Soon after, the hotel contacted me demanding full prepayment directly to their bank account. I refused, as I was not willing to prepay two months in advance.
On the scheduled date, I arrived at the hotel with two senior citizens. Despite my confirmed booking, the staff denied us rooms, stating, "Rooms are available, but you must pay a surge fee because you didn't prepay." I refused to pay the……
“The whole experience for my parents was horrible. The water seemed contaminated with all yellow coloured water. The rooms were not anywhere the quality a 4 star ratings (and the money) deserves. The service was also subpar.
Won't book or recommend this to anyone! ”