“L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement.
Pourriez-vous m'indiquer la procédure à suivre?”
“It has the potential to be fantastic. No WiFi in guest rooms. I had 3 rooms for my family, none could access WiFi in their rooms. WiFi only in the lobby, don’t be fooled by hotel saying otherwise. No hot water for showers. Told to let water run 10 minutes because it’s solar. Water was consistently cold. Room comfortable. Amenities? There were none in the room I was in.”