“Booked a room specifically with 2 queen beds and hotel had us in a king. How is that possible when I booked specifically a room with 2 queen beds. I am not sleeping 4 people in 1 king bed. Super rude front desk and had no explanation but that sorry we are sold out. Unacceptable. So now have to find another hotel day of which cost me more money.”
“Never been asked to bring old towels down before they would give me new ones!!! I have stayed at hundreds of hotels throughout my daughter’s travel volleyball career and this was a first.”
“1st room: Keurig maker was dirty so I started to clean it. Kitchen sink backed up with a nasty brown fluid I had not yet unpacked. Went to the front desk and they wanted me to wait a few hours until the maintenance person arrived. I said no, I'd like a new room. they gave me one across the hall.
Second room: Faucets, toilet, shower, okay. However, light bulb out. when I picked up the room phone to call the front desk, its cord was broken so I had to go to the lobby. Front desk……
“This place was exactly as described. New York style loft. We had six adults family members and it was very comfortable for all. It is super spacious compared to other places we have stayed in Enterprise. It's exactly as puctured. Walk to restaurants and shopping. The host Luz had great communication. We'll be back.”