“My stay at this property was deeply disappointing from start to finish. Two major issues made the experience unacceptable and neither the hotel nor Expedia handled the situation professionally.
First, on the very first night, I was kept awake by a dog barking at an indecent hour (11:30pm). I contacted reception twice, only to be told the dog had been left unattended, despite the hotel’s own policy clearly stating that animals must not be left alone. The noise continued and no meaningful action……
“Staff was not good they were looking for only those people who were ready to pay high even hotel room conditions was not good at all and we’re not properly organised ”
“⚠️ DO NOT BOOK — UNSAFE AND DECEPTIVE.
Stayed 18–19 April 2026, booked a premium room for 3 adults via Expedia. Zero first-aid kit at a hotel with a swimming pool. My friend was bleeding from a cut on a sharp, broken pool tile — it took the hotel 40+ minutes to produce a cotton swab. If this had been a child or an elderly guest, the consequences could have been catastrophic.
Separately: the Expedia listing advertised "Free Breakfast" with no opt-out — on arrival the hotel flatly refused and……
“This year, in April, my wife and I spent two weeks at the hotel. The hotel has an ideal location, right in the heart of Tapovan, making it close to everything, yet still very quiet on a side street. The hotel also has a very nice restaurant, which we recommend ordering from – you can not only enjoy delicious food there but also admire the beautiful views from the rooftop terrace. The hotel room was spacious and very comfortable, including the bathroom – everything worked perfectly, everything……