“Excellent service. Though some parts were under construction like the gymnasium. We were told that breakfast was not a part of our reservation even though Expedia has free breakfast for all the rooms for this property at booking. This should be resolved so the traveler does not go through the hassle of showing it's a part of the booking. But the property manager included it regardless in our stay. Otherwise everything was great. We were given an extra bed without asking. The breakfast tasted……
“Staff harassed my guests late at night during check in and the property did not provide an extra bedding even after charging extra amount during the booking. ”
“The hotel was extremely unclean and dirty. When I arrived to the hotel there was a gross black liquid substance all over the bathroom floor and toilet and used feminine hygiene pads laying next to the toilet on the floor. I also found a huge cockroach climbing on top of my suitcase, and there were ant/termite colonies on the walls of the room. I also modified my reservation before arriving and before the cancellation time, but the hotel did not honor this and charged me extra even though I……
“Room was very clean and the hotel staff very very, very very helpful location is central close to the fish market and the Clocktower, which are drop points for many car service for convenience. It’s a good location.”
“Expedia receipt send to me and the receipt of the property show me is not the same too troublesome while checking In, as i book for 5 days and 4 night, but i manage to check in only at the 4th day of my sched booking in the hotel as of my flight sched was changed which is i dont blame the property, but it some matters the receptionist was not helpful at all so i need to talk to Manager as i book by room, and not by pax, definitely when u book a room considered atleast 2 person can stay in the……