“This was one of the worst hotel experiences I've ever had. When we arrived, the room was in an unacceptable condition. There was a spider in the room, hair in the bed, unflushed human waste in the toilet, dried toothpaste on the sink, and the bed linen looked as though it had not been changed or washed. There were several other cleanliness issues as well, and we have photos documenting everything.
The room was so unhygienic that staying there simply wasn't an option. We had to leave……
“Our stay was very disappointing due to broken infrastructure, absent housekeeping, and unhelpful front desk service:
Check-in misinformation: Prior to arrival, an official pre-stay message stated dinner was included with our stay. Upon check-in, reception denied this completely and refused to take any responsibility for their own official communication.
In-room issues & ordering: The landline telephone in the room did not work because the cable was physically cut. Outside food is strictly……