“The price and the condition of the hotel doesnt match. Really need a major renovation. Asking for a king bed but end up being sent to two single bed. Didnt notify upfront. Furthermore i was there the whole time while waiting for check in at 3 pm but the guy at the front counter didnt tell me upfront that i have to give a deposit of Rm 100 in cash. The walkway was dirty and filthy. I can get a better place if im at the other place. Not recommended”
“Hotel policy of NOT providing any slippers was although floor appears dirty from shoe wearing staff was the main drawback of staying in this property.
Staff attentive but management reluctance to guests request are disturbing ”
“Room was clean, beds comfortable and aircon excellent
But unable to get Wi-Fi in room and nowhere comfortable to sit except on the bed. Pool lovely but no sun loungers.
Room was not serviced during our 4 night stay but clean towels were provided on request. Maintenance also came quickly when a curtain pole came down and they also provided a mop at my request because I was frightened of slipping in the wet room. I did not realise when booking that there would not be a separate shower. There……