“Amazing hotel! The staff was friendly, the lobby, room, and lounges were beautiful and clean. The room was amazing, including the bathroom. The views and location were incredible as well. Everything was conveniently located extremely close to the hotel. Oviedo turned out to be my favorite city I visited on my trip, and that was very surprising to me, and much of that was thanks to this hotel. I would love to come back to Oviedo and would 100% stay here again when I do!”
“El hotel limpio, cómodo, buenas camas y el personal muy atento en todo momento. Es de. Win tamaño la habitación y el baño tiene una tina con buena presión. El masaje del spa fue excelente. Está en frente de la estación de tren y sin embargo no se escucha nada. Es un lugar silencioso para descansar. Pero si quieres estar en la acción está algo lejos para caminar del centro y lugares turísticos.”
“La habitación era amplia y las camas cómodas, como puntos negativos nos encontramos una pastilla de medicamento en el suelo de la habitación y el sellado perimetral estaba bastante deteriorado.
La atención del personal a sido excelente, otro punto negativo es que para acceder a la zona de las habitaciones familiares hay que bajar unas escaleras y no hay ascensor lo que dificulta el bajar las maletas o el acceso a personas con movilidad reducida”
“Disappointing experience regarding the air conditioning. The hotel’s website clearly states that air conditioning is available, but unfortunately, this was not the case during our stay.
We stayed for two nights and complained on both nights because the room was uncomfortably warm. Despite bringing the issue to the hotel’s attention, the problem was not resolved, and we had to spend both nights in an overly hot room.
If a hotel advertises air conditioning as one of its amenities, guests should……