“We were not informed of how to operate the elevator we were charged for parking when the ad for the place has free parking I asked were is the security guard she says to me later on. The room service the person and or people that change the linen don’t they just come in and shake the sheets that are on the bed. Guy at the bar was taking our order and when my wife was finished placing her order I said to him aren’t you gonna write it down he said no I can remember it. When we got back to the room……