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Overview of Sofitel Philadelphia at Rittenhouse Square

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Premium bedding, minibar, in-room safe, desk
37-inch flat-screen TV with cable/satellite channels, pay movies
37-inch flat-screen TV with cable/satellite channels, pay movies
Premium bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Sofitel Philadelphia at Rittenhouse Square

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationRittenhouse Square6 min walk
    Popular LocationPennsylvania Convention Center15 min walk
    Popular LocationUniversity of Pennsylvania16 min walk
    AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

Choose dates to view prices

About this area

Philadelphia

In the city center and near a metro station, Sofitel Philadelphia at Rittenhouse Square is in an area with great shopping. Liberty Bell Center and Independence Hall are notable landmarks, and travelers looking to shop may want to visit Walnut Street and Reading Terminal Market. Check out an event or a game at Wells Fargo Center, and consider making time for Philadelphia Zoo, a top attraction not to be missed.
Popular Location

What's nearby

  • Rittenhouse Square - 6 min walk
  • Kimmel Center for the Performing Arts - 9 min walk
  • Mutter Museum - 11 min walk
  • Pennsylvania Convention Center - 15 min walk
  • University of Pennsylvania - 16 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia International Airport (PHL) - 15 min drive

Restaurants

  • Liberte — 1 min walk
  • Chez Colette — 1 min walk
  • Rouge — 3 min walk

About this property

Sofitel Philadelphia at Rittenhouse Square

Luxury Philadelphia hotel in Center City, walk to Rittenhouse Square
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. All 306 rooms offer free WiFi, wired Internet, and flat-screen TVs. Other amenities available to guests include minibars, premium bedding, and separate bathtubs and showers.
Sofitel Philadelphia at Rittenhouse Square offers 306 accommodations with minibars and safes. Beds feature premium bedding. 37-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and complimentary toiletries.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 13.99 per day)
  • Available in some public areas: Free WiFi, Wired Internet (USD 13.99 per day)

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee weekends 7:00 AM–noon: USD 10-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Private picnics

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Belarusian
  • English
  • French
  • German
  • Italian
  • Russian
  • Serbian
  • Spanish
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16870 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Renovated entire property - April 2019
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
Up to 30 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wired Internet: USD 13.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 13.99 per day (rates may vary)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Philadelphia Sofitel
Sofitel Philadelphia Hotel
Accor Philadelphia Hotel
Sofitel Hotel Philadelphia
Sofitel Philadelphia
Sofitel Philadelphia Rittenhouse Square Hotel
Sofitel Philadelphia Rittenhouse Square
Hotel Sofitel Philadelphia at Rittenhouse Square Philadelphia
Philadelphia Sofitel Philadelphia at Rittenhouse Square Hotel
Hotel Sofitel Philadelphia at Rittenhouse Square
Sofitel Philadelphia at Rittenhouse Square Philadelphia
Sofitel Philadelphia
Sofitel Square
Sofitel Square Hotel
Sofitel Philadelphia at Rittenhouse Square Hotel
Sofitel Philadelphia at Rittenhouse Square Philadelphia
Sofitel Philadelphia at Rittenhouse Square Hotel Philadelphia

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 944 out of 1477 reviews
5 - Excellent 64%
Rating 4 - Good. 329 out of 1477 reviews
4 - Good 22%
Rating 3 - Okay. 105 out of 1477 reviews
3 - Okay 7%
Rating 2 - Poor. 57 out of 1477 reviews
2 - Poor 4%
Rating 1 - Terrible. 42 out of 1477 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing, peaceful and clean
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great first experience. It was clean and we had a nice stay. Enjoyed the experience.
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness
Slow customer service. High daily valet parking charges. Limited TV channel options. I liked the large room size. For $20.00 one-time charge I was able to have a nice size refrigerator in my room which was very convenient.
Stayed 4 nights in May 2021

3/5 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
There was not much to like about the property. Granted this was during covid restrictions but after checking in and seeing how expensive rooms were and how NOTHING was offered during the week while nearby hotels still had room service, restaurants open, and fitness centers open, I noted that Sofitel was operating bare bones to save a buck. Check in was so bad I immediately researched what my refund options were. The one agent (Yoly) was miserable. She had nothing positive to note. I felt I was being admitted to a detention center instead of a hotel. After check in I noticed how UNCLEAN my room was. This was the luxury room I booked. The sofa pictured in the room description was missing and there was tape on the ceiling from someone's party, green crud on the wall by the bed, white droplets dried on the closet doors, cobwebs on the ceiling trim, and skunky pot smell filling the halls every day.
Stayed 6 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021