“I was very disappointed with the check-in experience.
I had reserved a Family Room, but I was given a room on the second floor facing the road. I went back to reception and first asked if it was possible to change the room to one with a mountain view, as we were travelling with a child and did not want to listen to traffic.
The receptionist told me that Family Rooms were only available on that side of the hotel. So I then asked if it would be possible to give us a room on a higher floor instead,……
“Overall a nice hotel with very good breakfast, renovated, staff was kind and polite. A nice, unexpected plus were free ski lifts on two mountains during the summer! Awesome way to get people out and about to explore the beautiful mountains.
With that being said, I would have expected more for this price. We got a room where the balcony was next to the kitchen so we could hear the radio and the staff discussing when the window was open. The soundproofing is not great, as we woke up at 6 AM when……
“Great location, nice modern room. Four star hotel with European standard. Missing a few basic room amenities for American tourists, like tissues, washcloths, ir a chair in the room.”
“The property is definitely the best in the area and probably the largest so it is definitely the best choice. The food, the staff, the rooms are all excellent.
My only issue was with the swimming pool, it showed that the water was 27 degrees Celsius but it was closer to 25 while I was there so we only went there 1 times in 3 days, it was quite cold for the kids.
Other that that, I would recommend this property to anyone visiting the area.”
“Zimmer war sauber. Personal konnte perfekt deutsch. Parkplatz kostete unerwartet nichts. Wasser war beim Abendessen kostenlos und unbegrenzt verfügbar.”