“Helpful and nice staff. Free transportation to/from airport and port is a big advantage. Walking distance to windmills and city centre. Room is good only bad soundproof and weird design (glass-transparent toilet and a window, which means light comes in from there and no total darkness).”
“We’d spent 2 nights in this hotel during the Easter holiday. The location of the hotel is superb because it just takes 2 minutes’ walk to reach Fabrika, the city centre’s bus terminal. As it was just the beginning of the peak travel season, the room rate was reasonable.
There is a great variety of rooms for customers to choose from. We’d reserved one deluxe double room but had mistakenly chosen one without a sea view. Upon our arrival, thanks to the staff, Marinda’s assistance, we were able to……
“The hotel staffs are very friendly, consideration,professional. And they provided free shuttle bus is very helpful for tourist. The daily equipments is very nice french brand [NUXE]. And the room is very clean and comfortable. That's my best experience in my life.”
“Very Disappointing Service – No Refund for Broken Paid Amenities.
I booked a room specifically for the Private Whirlpool feature. Even though the in-room whirlpool is explicitly listed in their official description, it was completely broken and unusable throughout our stay. The hotel acknowledged this in writing but refused any refund.
Beyond the whirlpool, the overall condition of the property is unacceptable:
1. Zero Sound Isolation: You can hear every conversation from neighboring rooms……