“I was extremely disappointed with the check-in experience at this hotel in Nagoya.
During check-in, the front desk staff repeatedly insisted that my Mastercard could only be processed by inserting or swiping the card, and they claimed the payment could not go through. I clearly explained that I have used the exact same card at other Marriott hotels in different countries without any issue, and I was certain the card was fully functional with sufficient credit available.
However, both the……
“Really great place to stay for families. The rooms are spacious and it’s obvious they’ve thought about the smaller details to make the stay more enjoyable - they even have kid sized clothes hangers. The Refa bedrock room was a great experience as well.”